There are currently no errors

Submit an Enquiry

Or speak to one of our telephony specialists on freephone 0800 774 7773

Thank you for your enquiry. One of our representatives will be in touch shortly to discuss your requirements further.
Oops! Something went wrong while submitting the form.
This is the default callout text that will sit at the bottom of the form like this...

FAQs

Invoice/Billing Enquiries

How and when will I receive my rebate?

We'll send you an invoice when your rebate reaches the minimum amount of £50.00. After 60 days, we'll pay this amount direct into your nominated bank account.

What rebates am I entitled to?

That depends on your level of inbound minutes each month. You can receive between 1 pence per minute to 4 pence per minute depending on the type of number you have and the minutes of calls you receive.

Is there a contract term?

Yes, 08 and 03 numbers are subject to a 12 month contract.

Can I make a Debit/Credit card payment online?

Yes, you can pay for your bill online by accessing the My Account area and selecting 'Pay my Bill'.

Can I view my bill online?

Yes, you can view your bill online by accessing the My Account area and selecting 'View my Bill'.

How do I cancel my services?

Cancellations must be submitted via our online cancellation form https://www.telecomsworldplc.co.uk/cancellation and allow a notice period of one calendar month.

Are your prices exclusive of VAT?

Yes, all stated prices exclude VAT at the current rate.