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VIRTUAL RECEPTIONIST

Professional introduction message and 10 department options. Try our award-winning IVR service for FREE

9.7 out of 10 based on 897 user ratings for Virtual Receptionist
> Online control of up to 10 departments with an IVR
> Greetings and messages recorded by professional voice artists
> Award winning IVR solutions for all size of business
9.7 out of 10 based on 900 user ratings for Virtual Receptionist

Activate your FREE professional Virtual Receptionist service today!

Customers decide a lot about your business by the way they are greeted and handled over the phone. So make the best first impression you can with our auto-attendant.

An Interactive Voice Response, or IVR, enables your customers to connect with the right person or department of your business by pressing the number buttons on their
telephone keypad. Allowing you to route business calls based on what your customers are calling you for.

A Virtual Receptionist eliminates the need of multiple diverts, extended wait times or just no answer. Professional voice artists are also available to record your greetings
and messages; allowing you to set the perfect tone for your business telephony.

Telecoms Tip

Typically larger organisations, with multiple departments or branches, would use a Virtual Receptionist; allowing callers to select the option that they require to connect them to right team. A professional welcome creates the perfect first impression.

But start-ups and growing SME businesses are also taking advantage of a Virtual Receptionist. A professional introduction message creates the perfect impression of a business and, the experience of listening to a professional voice-artist introduction,  gives your business an edge over the competition. Although your business may not have departments or work from several business premises, the options messages can be played and answered at a single phone. This allows you to appear like a larger, more established business. An IVR is a great way to help you grow!

Customers decide a lot about your business by the way they are greeted and handled over the phone. So make the best first impression you can with our Virtual Receptionist.
A Virtual Receptionist, or IVR, enables you to divert callers and connect them with the right person or department quickly and professionally

MANAGE BUSINESS CALLS

You can script what your clients hear on your Virtual Receptionist, allowing you to control how clients interact and engage with your brand 24/7.

COMPLETE ONLINE CONTROL

Our online dashboard (shown below) allows you to amend your call forwarding settings for your IVR, from any device. Changes are live instantly.

DIVERT CALLERS WITH UP TO 10 OPTIONS

Control up to 10 department options with the ability to select landline or mobile targets for divert your calls to, all managed online.

Try a Virtual Receptionist FREE for 90 days
Find out more from our experts
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Get an instant FREE quotation today,
call on Freephone 0800 774 7772

Fantastic service staff are all to...

Fantastic service staff are all to willing to help after you take a service on they ring you after a week or so to make sure that everything is ok or if your need to change anything.

Configure the perfect Virtual Receptionist

Our online dashboard platform allows you to take complete control of your incoming calls at the click of a button. Simply design your professional IVR by how you would like callers to be welcomed and then how they are diverted to different departments or employees of your business. From the small business looking for the corporate edge, up to the big business controlling a high call volume, the IVR is tailored to meet your needs.

Configure the perfect Virtual Receptionist, tailored to meet your needs.

The benefits of using a Virtual Receptionist

Callers interact with the IVR and listen to pre-recorded  voice prompts

PRESS 1 FOR MORE SALES

Callers interact with the IVR and listen to pre-recorded voice prompts to navigate to the correct department using their telephone keypad

Set the right tone of voice for your Virtual Receptionist. Welcome greeting, department options and busy messages are recorded by professional voice artists

PROFESSIONAL Recordings

Set the right tone of voice for your Virtual Receptionist. Welcome greeting, department options and busy messages are recorded by professional voice artists

A Virtual Receptionist allows you to handle higher call volumes much easier.

THRIVE WITH HIGHER CALL VOLUMES

A Virtual Receptionist allows you to handle higher call volumes much easier. Calls are immediately directed to the correct department to improve customer service

Make a great first impression with your customers. A Virtual Receptionist will always greet your callers professionally

FIRST IMPRESSIONS COUNT

Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established

Your Virtual Receptionist is easy to use and reliable.

ENHANCED CUSTOMER SATISFACTION

An IVR with keypad options is easy to use and your customers will always be diverted to the correct member of staff or department at the click of a button

Your company can become more efficient with an Virtual Receptionist.

REDUCE COST AND IMPROVE EFFICIENCY

Your company can become more efficient with an Virtual Receptionist. Callers are talking to the correct member of staff or department much quicker

More Info on Virtual Receptionist

What is a Virtual Receptionist?

A Virtual Receptionist is an effective call management tool that can be customised to meet your business needs.; allowing callers to select a choice of up to 10 telephone keypad options, so that they can be directed to the right person or department. This means that businesses can route incoming business calls correctly and efficiently, based on what the customers are calling for.

How much does it cost to set up an IVR?

Telecoms World offer a FREE 30 day trial on our auto-attendant service, then the cost is as little as £1 per day to have calls professionally answered.

How can messages be recorded for a Virtual Receptionist?

You could record and upload your own personal greetings should you wish, or we have professional recording artists available to record your messages and prompts so, that when your customers call your company, they have a more personalised experience.

Can a Virtual Receptionist handle high call volumes?

IVR systems allow your business to easily handle high call volumes and divert your callers to the most appropriate department or the agent that is most qualified to meet their needs. All receptionist settings can be quickly and conveniently modified online within the account dashboard, from any device.

Improve your business image with a Virtual Receptionist

Startups, sole-traders and smaller companies can use an IVR to make it appear that their company is larger and more established than it actually is. Even if you only have one or a few people in your company, you can configure your IVR options, to allow your callers to talk to sales, support, marketing or technical support, etc. Regardless of what keypad option the caller chooses, they will be forwarded to the person on your team assigned to answer those particular calls; even if it's just you!

The benefits of a Virtual Receptionist are remarkable and ROI is huge!

Make the perfect first impression and increase customer service with a Virtual Receptionist answering all of your calls.
Increase agent and company efficiency with an IVR. Employees can utilise their time more productively while not tied to an office all day.
Reduce operational costs with an auto-attendant. I doesn’t need to be seated at a desk in your office; in fact, you don't have to hire an employee at all!
Increase professionalism with an Virtual Receptionist and reduce hiring costs, eliminate staff training, and dealing with employee issues.
An IVR is a sound investment with huge ROI. It's a great product to streamline your organisation, optimise your profits, and your time.

What else is a Virtual Receptionist called?

IVR, Interactive Voice Response, and Auto Attendant are all alternative names.