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In-Cloud Call Queuing. Manage High Call Volumes in Real Time

Never miss a call with increased call handling capability

Callers will not get an engaged tone
Web based call control to monitor and manage call queues
Try it FREE for 3 months - Only £49.99 per month thereafter
Try it FREE for 3 months. Activate today!
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Call Queuing without the stress

Call queuing could be a valuable asset to your company, especially if you are a business with large inbound call volumes. In-Cloud Call Queuing allows you to queue up to 500 people at a time, listening to music or promotional messages, before being transferred through to an agent. If the level of business calls that you receive requires management, our easy to use live queue screen and online portal gives you complete control.

Telecoms Tip

We have an in-house team of professional recording artists to record your greeting, department options and voicemail scripts. With the latest queue solution, the recordings can also be used for promotional announcements and position prompts. For more information call our inbound specialist team.

MANAGE HIGH CALL LEVELS

Our call queue manager interface ensures that your business is capable of monitoring and controlling call volumes with the ability to make changes instantly. Routing calls to new or different destinations is just a click away.

NEVER MISS A CALL

Your callers will not get an engaged tone, even if you have limited phone lines. Increased call handling will increase productivity and therefor demonstrates a good return on investment.

Some Key Benefits of our In-Cloud Queue Manager

ADVANCED IN-CLOUD CALL QUEUING

Answer inbound calls automatically and holds them in a queue until the relevant person is available to assist the caller

MANAGE QUEUES FROM ANY DEVICE

Monitor the status of queues in real time allowing you to manage and make changes instantly from any internet-abled device

PROMOTE YOUR COMPANY'S SERVICES

Play music and promotional messages and special offers to your callers to encourage up-selling whilst they are queuing

A BETTER CUSTOMER SERVICE

Setting up an effective call queuing processes will allow you to demonstrate the value you place on customer service

GOOD RETURN ON INVESTMENT

By simplifying your call handling, will increase productivity and therefore demonstrates a good return on investment

QUEUE CALLERS TO ANY DESTINATION

Queue calls to multiple destinations such as home-workers, answering services or different extensions within your office