Call queuing could be a valuable asset to your company, especially if you are a business with large inbound call volumes. In-Cloud Call Queuing allows you to queue up to 500 people at a time, listening to music or promotional messages, before being transferred through to an agent. If the level of business calls that you receive requires management, our easy to use live queue screen and online portal gives you complete control.
We have an in-house team of professional recording artists to record your greeting, department options and voicemail scripts. With the latest queue solution, the recordings can also be used for promotional announcements and position prompts. For more information call our inbound specialist team.