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CALL ANALYTICS - REAL-TIME BUSINESS CALL DATA

Gather business call information in an easy-to-use format to measure and improve where and when calls arrive

9.7 out of 10 based on 900 user ratings for Call Analytics
> Identify missed calls to ensure that clients are called back instantly
> Login to the online portal and measure real-time call data in an instant
> Review sales, customer service and marketing calls within minutes

"Real-time Call Analytics for Real-time Decision Making"

Our latest online Call Analytics platform gives you complete insight to your business calls from a single interface. Review the success of your marketing campaigns and staff call handling at a glance. If your business use multiple numbers across various marketing campaigns, you can monitor which campaigns are receiving the greatest response. Review the impact of your marketing/advertising across the UK with our Google Maps plugin which enables focused targeting for lead generation. Our Call Analytics package is built to give you insights into your clients' needs and staff performance.

Our Call Analytics package is built to give you insights into your clients' needs and staff performance.

GUARANTEE RETURN ON INVESTMENT
FOR MARKETING CAMPAIGNS

Use multiple numbers across various Ad campaigns to increase brand reach
Monitor the campaigns to identify those with the greatest and least response
Analyse where calls arrive from using the Google Maps 'heat map' tool
Re-target your marketing to the areas that show a higher Return On Investment
Repeat the advertising and analysis process to improve response and sales

Telecoms Tip

Do you measure the success of your marketing campaigns and know what calls came from those campaigns? Have you gained return on investment? 

There’s no point throwing money away on creative marketing campaigns when you  are not able to fully review the Return On Investment. Analysing the details of your marketing campaigns using call volumes and heat maps allows you or your client to gain valuable market insight and re-focus your marketing efforts.

The results of Call Analytics have helped brands re-launch, products go to market and companies re-target their spend to boost engagement and increase sales.

Real-time Call Analytics
Contact our experts to find out more
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Get an instant FREE quotation today,
call on Freephone 0800 774 7772

Fantastic service staff are all to...

Fantastic service staff are all to willing to help after you take a service on they ring you after a week or so to make sure that everything is ok or if your need to change anything.

The key benefits of using Call Analytics solution

Our graphs and charts are perfect for quick glance or to present data on marketing campaigns

DYNAMIC GRAPHS AND CHARTS

View your incoming calls in an easy to digest format. Our graphs and charts are perfect for quick glance or to present data on marketing campaigns

Our Call Analytics gathers call information in real-time

REAL-TIME CALL REPORTING

Our Call Analytics gathers call information in real-time, allowing your to react to high call volumes or missed calls in an instant

compare your call information and marketing campaigns

QUICK DATA DOWNLOADS

Export your call data in either excel or csv format. Our platform makes it easy to review and compare your call information and marketing campaigns

review marketing campaigns and boost your business processes

EASILY MEASURE AND IMPROVE

Search by date, time and number within a range of reports. Use the data to review marketing campaigns and boost your business processes

Call Analytics is a hosted solution and stored securely in the cloud

SMART DATA FROM THE CLOUD

Call Analytics is a hosted solution and stored securely in the cloud, which allows you to login and view calls from any device at anytime

gain insight to marketing campaigns, from a single promotion to a UK wide campaign

VALUABLE BUSINESS INSIGHT

Use our Call Analytics to spot trends and gain insight to marketing campaigns, from a single promotion to a UK wide campaign

More Info Call Analytics

Why should I use Call Analytics?

Do you measure the success of your marketing campaigns and know what calls came from those campaigns? Have you gained return on investment?  There’s no point throwing money on marketing and are then not able to review if it was worth that money. Analysing the details of your telecommunication activities allows you to gain valuable market insight.

How do I measure marketing with Call Analytics?

Call Analytics supply quantifiable data on your business phone numbers through an easy-to-use interface, readily accessible online to pull information quickly and never miss an opportunity.

What information can Call Analytics provide?

Understanding the level of customer response when you launched your last promotion can help you determine what worked best, what could be improved and where to focus future efforts.
With detailed Call Analytics, you can accurately measure results of when customers called, their geographical location, how long the call lasted and if they called more than once.