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Interactive Voice Response. Make the Perfect First Impression

Try our award-winning IVR service FREE for 3 months

Direct callers quickly to correct team members
Control up to 10 department options
Greetings and messages recorded by professional voice artists
Try it FREE for 3 months. Activate today!
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Activate your FREE IVR service today - Call our team on 0800 774 7711

Customers decide a lot about your business by the way they are greeted, handled and dealt with over the phone. So make the best first impression you can by using our Virtual Receptionist solution. The Virtual Receptionist - also known as an IVR (interactive voice response) - is a service to connect your customers to the right person as quickly as possible, eliminating the need of multiple diverts or extended wait times. We can also provide professional recordings by professional voice artists who can record your greetings and messages; allowing you to set the perfect tone for your business telephony.

MANAGE BUSINESS CALLS

You can script and design what your clients hear allowing you to 
control how clients interact and engage with your brand 24/7.

COMPLETE ONLINE CONTROL

Our online interface (as shown) allows you to make amends to your telecoms set up from any device with changes going live instantly.

UP TO 10 DEPARTMENT OPTIONS

Control up to 10 department options with the ability to select landline 
or mobile targets for callers to be directed to, all managed online.

Telecoms Tip

Having an IVR works well even if you’re the sole member of the company with clients experiencing a highly professional introduction to your business, giving you the edge over the competition. Calls can be diverted to relevant staff members or all options can lead to just one phone allowing you to appear bigger than you actually are.

Configure the perfect IVR solution

Our platform allows you to take complete control of your incoming calls at the click of a button. Simply design how you would like callers to be welcomed and then routed to the correct department or branch of your business. From the small business looking for the corporate edge, up to the big business controlling a high call volume. Our IVR is tailored to meet your needs.

The benefits of using an Interactive Voice Response solution

PRESS 1 FOR MORE SALES

Callers interact with pre-recorded voice prompts to navigate to the correct department using their telephone keypad

PROFESSIONAL ANNOUNCEMENTS

Set the right tone of voice for your business with welcome, options and busy messages recorded by professional voice artists

THRIVE WITH HIGHER CALL VOLUMES

An IVR will allow you to handle higher call volumes much easier with calls are immediately directed to the correct department

FIRST IMPRESSIONS COUNT

Make a great first impression with your customers. An IVR will always present your company as professional and well established

ENHANCED CUSTOMER SATISFACTION

Because your IVR is easy to use and reliable your customer will always be routed to the correct member of staff or department

REDUCE COST AND IMPROVE EFFICIENCY

Your company will be more efficient simply because your callers are talking to the correct member of staff or department