Activate your FREE professional IVR service today - Call our team on 0800 774 7711
Customers decide a lot about your business by the way they are greeted, handled and dealt with over the phone. So make the best first impression you can by using our IVR solution.
An Interactive Voice Response, or IVR, enables your customers to connect with the right person or department of your business by pressing the number buttons on their
telephone keypad. Allowing you to route business calls based on what your customers are calling you for.
An IVR eliminates the need of multiple diverts, extended wait times or just no answer. Professional voice artists are also available to record your greetings and messages;
allowing you to set the perfect tone for your business telephony.
MANAGE BUSINESS CALLS
You can script and design what your clients hear on your IVR, allowing you to
control how clients interact and engage with your brand 24/7.
COMPLETE ONLINE CONTROL
Our online dashboard (shown below) allows you to amend your call forwarding
settings on your IVR, from any device. Changes are live instantly.
DIVERT CALLERS WITH UP TO 10 OPTIONS
Control up to 10 IVR department options with the ability to select landline
or mobile targets for divert your calls to, all managed online.
Having an IVR works well even if you’re a sole trader. Your callers will experience a highly professional introduction to your business and give you the edge over your competition. All calls and options can be diverted to just your phone, allowing you to appear like a more established business. Or, if you have grown in size, have calls diverted to relevant employees or offices. It's all possible with an IVR!