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Our Latest Blogs and Client Videos

We aim to educate and inspire you with business news and a look behind-the-scenes of some of our clients

Latest News

The remarkable impact AI co-pilots are making in customer service and sales

By Keith Bird

Salesforce CEO Clara Shih - AI in customer service and sales

An insightful Forbes article featuring Salesforce CEO Clara Shih discusses the remarkable impact AI co-pilots are making in customer service and sales. One of our clients has already experienced a 30% reduction in call volume by leveraging AI automation to handle repetitive customer inquiries. This has allowed their staff to redirect their focus towards revenue-generating tasks.

What are the differences between FTTC and FTTP?

By Neil Barrall

FTTC and FTTP

FTTC (Fibre to the Cabinet) and FTTP (Fibre to the Premises) are two different types of broadband connections that use fibre optic cables. The main differences between them include delivery distance, speed and cost.

What is the best way to promote a business online?

By Sam Diamond

What is the best way to promote a business online?

The best way to promote a business online will depend on several factors, including the nature of the business, the target audience, and the budget. However, here are some effective online marketing strategies that businesses can consider.

What is SoGEA and what are the benefits of choosing it for a business?

By Neil Barrall

SoGEA connectivity

SoGEA (Single Order Generic Ethernet Access) is a new type of broadband that allows businesses to access high-speed internet services without the need for a traditional phone line. With SoGEA, businesses can get a dedicated internet connection that delivers fast and reliable internet speeds.

What are the benefits of an 0800 number?

By Sam Diamond

Benefits of an 0800 number

Improved Customer Perception: Having an 0800 number can create a positive image of a business and can help to convey that the business is established and trustworthy. Customers are more likely to call an 0800 number as it is free for them to call, which can also improve customer satisfaction.

Which phone system is best for small business?

By Neil Barrall

Which phone system is best for small business?

There are many phone systems that are suitable for small businesses, and the best one for your business will depend on your specific needs and budget. Here are some popular options outlined in our blog...

What does the PSTN switch off mean for UK businesses and how do I make a phone call over the fibre internet?

By Neil Barrall

PSTN Switch-off

The PSTN switch-off is the planned phase-out of the Public Switched Telephone Network (PSTN) in the UK, which has been in use for over a century. The switch-off means that traditional landline phone services will be replaced by Voice over Internet Protocol (VoIP) technology.

How Simultaneous Targets can help your business thrive

By Sam Diamond

Simultaneous Targets

Never want to miss an important business call again? We’ve got you covered. How Simultaneous Targets can help your business thrive. These days the fight for business is real. With the economy now bouncing back and businesses clamouring for new custom, you need to make sure your business is at the top of its game and easily accessible to all.

Telecoms World turns 20

By Neil Barrall

Telecoms World turns 20

Founded in 2002, we are extremely proud to celebrate our 20th anniversary with our fantastic staff. An afternoon of delicious food, an amazing cake, a challenging quiz game and some light drinks were thoroughly enjoyed by all

Telecoms World donate £500 to Demelza Hospice Care for Christmas

By Sam Lacchin

Telecoms World donate £500 to Demelza Hospice Care for Christmas

Every Christmas, we like to send out a number of Christmas cards to our trusted suppliers and partners. However, this year, due to current COVID-19 circumstances, we have put the money towards supporting a cause close to our hearts - Demelza Hospice Care.

A brief guide to attracting new business partners

By Sam Lacchin

A brief guide to attracting new business partners

Attracting a new business partner can be difficult and frustrating at times. Although you’re offering a fantastic opportunity and essentially a win/win situation, people may not always be in a position to accept your proposal. We’ve put together 7 useful tips in how to attract new business partners and grow your business.

Top business tips to kickstart your new year

By Sam Lacchin

Kickstart your new year

We’re always looking to help businesses find new ways to enhance their performance, increase sales and boost communication. With the year now coming to an end, we wanted to explore some of the upcoming industry changes and how to overcome some of the potential roadblocks with opportunities to slingshot your business into 2022!

Kickstart Business Packages to boost your online presence

By Sam Lacchin

Kickstart your business with a professional Domain, Website and Email

There's a lot to think about when starting a new business, and it's often difficult to manage everything at once. At Telecoms World, our IT experts offer a simple solution to managing all of your online requirements to kickstart your business and get you noticed online.

Increase donations with an exclusive Charity 0300 Number

By Sam Lacchin

Increase donations with an exclusive Charity 0300 Number

Increase donations with an exclusive Charity 0300 Number. The ethical 0300 Number range allows not-for-profit, charities and public bodies to offer consumers a cheap to call, exclusive single point of contact across the UK. Read how an 0300 Number can help your charity or not-for-profit organisation.

Support your home workers with remote working solutions

By Sam Lacchin

Support your home workers with Remote Working Solutions

Remote working solutions to grow your business With many businesses now encouraging their staff to work remotely, it’s important to know which software and applications are available to you, helping your employees to perform better wherever they are located. Here’s a few cost-effective homeworking solutions and FAQs that address how to boost business revenue and enhance staff performance.

How do I show my business phone number on my mobile phone

By Sam Diamond

Number Presentation on a mobile phone

Working on the move means that business calls can be missed, this is simply resolved using a divert to the mobile phone. But how do you present a business telephone number when dialling out? Learn how a simple application allows users to choose the business number they want to present when dialling out.

How to avoid a business disaster

By Sam Lacchin

How to avoid a business disaster

As we all now know from the Coronavirus pandemic, a disaster can suddenly hit when we least expect it. With many businesses now adapting to flexible working, there are multiple systems now in play to ensure that staff can work from anywhere. In this blog post, we discuss how to protect your business from disaster and answer the question, “why do I need a disaster recovery plan?”.

Fines for taking payments over the phone

By Sophie Clarke

PCI Compliancy Secure Payment over the Phone

Accepting card payments over the telephone is a simple way of taking funds from your clients and securing an instant transaction to your account. But, it takes a few steps to set up a compliant payment gateway to avoid fines and penalties. Make secure payments over the phone using a PCI Compliancy level-1 solution to avoid fines and ensure that sensitive client card payment data is kept safe with cryptography.

The End of the Fax Machine

By Sophie Clarke

The End of the Fax Machine

Fax Machines were a fundamental piece of technology for businesses to communicate in the 80s and 90s. In recent years the Fax has become something of the past due to web-based software applications. Fax to Email is designed to remove clunky hardware and deliver messages to the required recipients whilst removing costs and management.

A Great Business Number needs a Great Business App

By Sam Lacchin

A great business number needs a great business app

When it comes to maintaining a professional business presence, there’s nothing better than using your new business number when making outbound calls to customers. But what happens when you’re making the call from your personal mobile? Many businesses often find themselves losing out on new sales simply because the receiver doesn’t recognise the mobile number to be genuine. Here’s how you can combat this problem!

How to remove the hassle from your IT

By Sam Lacchin

How to remove the hassle from your IT

Managing your IT and computer systems can be a headache for many businesses. Risk of system and data breaches, cyber security issues, communication disruption and connectivity are just a few of the problems your business may face if not looked at properly. Here's a number of solutions that can reduce your business stress.

Generate significant revenue with Rebate and Premium Numbers

By Sam Lacchin

Generate Premium Revenue

Your business number can have a dramatic impact in driving new business and gaining additional revenue. We want to dive deeper into the business types that can benefit from rebate numbers, and look at the different types of 084, 087 and 09 Premium Rate Service Numbers that could benefit you.

How to analyse and measure your business success

By Sam Lacchin

Measure your business success

One of the best ways to truly get the most out of business activities is by examining the results. For instance, understanding the level of customer response when you launched your last promotion can help you determine what worked best, what could be improved and where to focus future efforts. Here's how Call Analytics can help you grow your business.

Turn Microsoft Teams into your Business Phone System

By Sam Lacchin

Phone System for Teams

Microsoft Teams has been instrumental in the way we have communicated with others over the last 2 years, with businesses across the UK utilising the platform to stay in contact with customers, colleagues and suppliers. There has now been a fantastic new development in how Microsoft Teams can be utilised as a fully-functional telephone system for your business.

Professional Voice Recordings to enhance your brand

By Sam Lacchin

Professional Voice Recordings to enhance your brand

Virtual Receptionist services and Professional Voice Recordings can have a huge impact to your business. Whether you are a contact centre or larger business with multiple departments, it’s important to provide a professional and organised telephone service to customers using the appropriate customer greetings. We have compiled a list of the most common types of virtual message with reasons why they are so effective.

3 Recording Solutions to Streamline your Business

By Sam Lacchin

Recording Solutions

From getting through to the correct person quickly, to feeling valued and supported with professional messaging and voicemail. In this article, we look at 3 recording solutions that can help your business stand out from competitors and streamline your call management and professionalism.

What are Business 03 Numbers?

By Sam Lacchin

What are Business 03 Numbers?

With more and more people doing away with the traditional landline, potential new customers will appreciate you providing them with a mobile friendly number to contact; enabling you to appeal to a wider audience, not just your local area. Find out why an 03 number prefix could be a great choice for your business number.

Why Call Routing is vital for business success

By Sam Lacchin

Why Call Routing is vital for business success

Whether you're planning a getaway, office closures or simply wanting to enhance business continuity - Call Routing is essential for modern day working. Having a contingency plan in place when plans change can make all the difference for callers trying to get hold of your business. Learn the key rules in how to ensure you never miss another business call.

How to protect your business from broadband disaster

By Sam Lacchin

How to protect your business from broadband disaster

Have you ever wondered what you would do if your internet connection were to fail? If so, it probably means that you need a disaster recovery solution to fully protect yourselves should the worse happen. Almost every business requires some kind of internet connection to successfully run, and this means that if your connection suddenly stops, then so does your business and its income.

Office in a Box - How to avoid delays in your new business connection

By Sam Lacchin

office-in-a-box

There are many things to consider when starting a new business, but what happens when everything is ready but your broadband line connection is delayed? The Telecoms World 'Office in a Box' solution allows your business to continue with your business launch date by providing a quick and simple plug and play internet solution.

Measure marketing success with local number analytics

By Sam Lacchin

Measure marketing success with local number analytics

Marketing your business through multiple channels can be an effective way to increase inbound calls and bring in new business. However, with numerous campaigns across multiple locations, it can be tricky to report on which marketing campaign is generating the most leads. We want to provide your business with useful ways to broaden your local presence and report on individual campaigns using local number analytics.

Stop scammers in their tracks by dialling 159

By Sam Lacchin

stop-scammers-with-159

Stop scammers in their tracks by dialling 159 Global Cyber Alliance (GCA) and Stop Scams UK have launched a new emergency hotline number to allow people to instantly report and check financial scams as they happen by dialling a 3-digit access code on their telephone.

SoGEA Broadband - What you need to know

By Sam Lacchin

SoGEA Broadband - What you need to know

Learn more about the importance of Single Order Generic Ethernet Access (SoGEA) broadband and how it comes into play for the 2025 PSTN copper network switch off. Achieve speeds up to 330mbps with the option to use the connection for data and voice...

What is an 0800 Number?

By Sam Lacchin

0800 Numbers for Business

In this blog post, we will be looking at the benefits of freephone 0800 numbers and why these should be considered for your business. These non-geographic numbers can boost sales and create a professional brand image when applied to company marketing or promotional campaigns...

5 reasons to switch to a VoIP phone system

By Derek Read

VoIP Telephony

VoIP telephony is the an advanced form communication utilising internet technology and cloud-based management platforms to build a robust, reliable and affordable voice option for business. Thousands of business across the UK have switched to VoIP for the key reasons outlined in our article...

Cloud PBX Explained

By Sam Lacchin

Cloud PBX Phone System

We answer your frequently asked questions on Cloud PBX phone systems and how this browser-based platform can support your business. We outline the ways that businesses use a Cloud PBX to enhance staff productivity, improve customer service and boost business sales using...

PSTN Switch Off: Addressing your worries and concerns

By Sam Lacchin

2025 PSTN Switch Off

The end of the PSTN has many businesses raising similar questions and concerns on the future of their phone calls. The switch-off is the biggest change in telecoms for centuries and our experts address any preconceptions and look at the alternative 'internet-based' solutions...

PSTN Switch Off: Your Broadband Questions Answered

By Sam Lacchin

2025 Changes to Broadband

As broadband services have evolved in reliability and speed over the past 10 years, we wanted to answer some frequently asked questions on broadband connectivity and how the UK is set to becoming fully digital using fibre connectivity by 2025...

Derek Read talks Wildix on the Business Bunker

By Sam Lacchin

derek-talks-wildix

There are some essential communication products and services out there, but some stand out from the rest. Strategic Account Manager at Telecoms World, Derek Read appeared on the popular Business Bunker show to discuss the cloud-based, unified communications system Wildix.

Why choose a Business Only SIM

By Sam Lacchin

business-only-sim

Many businesses are now moving away from the traditional office environment and using their mobiles for business calls. You may have come across the term 'Business Only SIM' but what does this actually mean for your business? Read more about how this can benefit your business.

2 cost-effective mobile applications to boost your sales

By Sam Lacchin

2 cost-effective mobile applications to boost your sales

There are numerous systems and platforms out there that can help boost your sales and enhance your call handling. However, its sometimes good to slow down and remind ourselves about the simple, cost-effective quick wins available to your business. We look at two of the smartest solutions in the Telecoms industry.

The importance of a seamless Mid-Call Transfer process

By Sam Lacchin

The importance of a seamless Mid-Call Transfer process

In the ever-changing business environment, transferring customer calls quickly and efficiently to all members of staff is essential for increased sales and customer satisfaction. It is vital to understand the perks of providing a seamless mid-call transfer process for businesses. Read about the benefits of transferring customer calls quickly.

VoIP Phone Systems: Your Questions Answered

By Sam Lacchin

voip-questions-answered

VoIP Phone Systems have been in demand over the past few years, and will soon be the only available solution to connecting your calls post-2025. We wanted to address some of your frequently asked questions and advise on how Voice Over Internet Protocol (VoIP) can slingshot your business into the future.

The importance of PCI Compliance for your business

By Sam Diamond

The importance of PCI Compliance

What does it mean to be PCI Compliant and does this effect your business? Many businesses are accepting payments over the phone or through a PDQ machine. If any company intends to accept card payment and store, process and transmit cardholder data, you need to host your data securely.

Everything you need to know about Call Queuing

By Sam Lacchin

call-queuing

When it comes to business success, one of the most important aspects is to ensure that inbound callers receive a courteous experience over the phone. Call Queuing can be one of the most essential tools in your business arsenal. Here's everything you need to know about queuing your business calls.

The simple way to manage your Video Conferencing

By Derek Read

The simple way to manage your Video Conferencing

Are you managing your Video Conferencing in the best possible way to give everyone a great experience? The use of Conference Calls, Zoom, Teams and Facetime has dramatically increased over the last 2 years. In this blog post, we explore the simple ways to manage your business Video Conferencing in a secure and professional way.

What is a Virtual 01/02 Number?

By Sam Lacchin

virtual-numbers

There are many numbers available to businesses large and small, and it's important to identify which number would be most beneficial for your type of business. In this blog post, we will be looking at the benefits of 01/02 Virtual Numbers and why these should be considered for your business.

Which is the best Inbound Number for my business?

By Sam Lacchin

Which is the best Inbound Number for my business?

With many people now starting up their own business, it's crucial to know which telecom products are best suited. We look specifically at each of the Inbound Business Numbers available and help you to identify which type would benefit your business the most.

Taking the NHS into the Cloud: Our journey so far...

By Sam Lacchin

nhs

For NHS Trusts, finding home working solutions for their back-of-house staff and supporting departments has been essential. In this blog post, we look at 3 examples of key NHS Trusts and how we have helped them overcome the challenges and restrictions of the Coronavirus pandemic.

Hosted Contact Centres – Taking the NHS into the Cloud

By Samuel Diamond

Contact Centre for the NHS

Telecoms World is working with a number of NHS divisions to deploy Hosted Contact Centres and take patient and staff calls during the Coronavirus outbreak. This has enabled their call handlers to access all the departments they would typically need, from Accounts to IT Support, as well as specialist divisions being set up in response to COVID-19.

How do I create my own website?

By Nicola Amis

Create a business website

We have explored some of the top website providers available to help you choose which one will help you get website up and running in no time. With the majority of the population working from home for almost a year, it has paved the way for so many more small businesses starting up.

4 reasons why you should join a business partnership

By Sam Lacchin

Join a business partnership

When it comes to forming an alliance with another business, it is natural to question the legitimacy of the partnership offer, and whether the benefits created on both sides are worth the effort. However, the simple fact is that partnerships offer a win, win for both parties involved, and one side cannot benefit without the other. In this article, we discuss 4 reasons why business partnerships are worth investing in.

Organic lettuce, personal advice and the Rolls-Royce of Broadband: Telecoms World take to the radio

By Sam Diamond

Telecoms World on the radio

On 19th January 2021, our Head of UK Sales, Keith Bird, became one of the very latest interviewees on the Business Bunker radio show and podcast on Channel Radio 2. Keith was interviewed for over forty minutes on the benefits of business broadband for episode 512 of the long-established and much-respected show, which has a studio based in Kent.

Ofcom announce guidance to support lockdown education

By Sam Lacchin

Education during lockdown

The Coronavirus has been extremely tough for everyone. However, those with young children have had the additional struggle of having to rely on their home internet connection for online education. On 6th January, Ofcom announced they have released guidance to support families and their children to get online and continue essential learning.

#TWSelfie - Competition to WIN an Amazon Echo Dot!

By Nicola Amis

Win an Echo Dot

We have been helping our customers boost their business in recent months with FREE promotion services including, creating a Google My Business Page and posting a business advert about their services to over 30,000 connections we have through our social media platforms. To celebrate the launch, we are giving away an Amazon Echo Dot! Show us how you’re promoting your Telecoms World business phone number.

Tips for Starting a Business in 2021

By Nicola Amis

Starting a business in 2021

As lockdown restrictions vary across the UK, it will take the country a long time to recover, in all manner of ways. There are glimmers of a “new normal” and an array of new business opportunities have emerged as people learn to adapt to new ways of living. Here's a few tips on starting a new business in 2021.

UK broadband usage more than doubled in 2020 says Openreach

By Sam Lacchin

Broadband usage doubled in 2020

According to recent figures from network provider Openreach, 2020 delivered more than double the amount of broadband usage across the UK, including a record-breaking Boxing Day. This was driven by an increased use of home working technology, video conferencing, online gaming, and streaming services such as live sport, Netflix and Amazon Prime Video.

3 business changes to power your new year

By Sam Lacchin

3 business changes to power your new year

2020 has been an extremely difficult year for all of us, and businesses around the world have had to react quickly to ensure they remain afloat, with employees safely and efficiently working from home. As a result, many businesses have struggled to maintain a high number of inbound calls and new business wins. In this blog post, we provide 3 simple methods to start your 2021 off in great form.

6 essential voice recordings for business phone systems

By Sam Lacchin

6 essential voice recordings for business phone systems

Professional voice recordings can keep customers engaged and reduce the number of hang-up calls, resulting in increased new business leads.

2021: Adapting your business to the 'new normal'

By Sam Lacchin

2021:adapting your business to the new normal

As we bring an end to an extremely difficult year, we reflect on the struggles many businesses have faced, and what measures can be put in place to prevent additional pressure on your organisation.

Preparing your business for Christmas, New Year and beyond

By Sam Lacchin

Preparing your business for Christmas, New Year and beyond

Despite 2020 not going much to plan, there are still areas in which businesses can benefit financially, environmentally, and socially this Christmas.

3 recording solutions to streamline your business

By Sam Lacchin

3 recording solutions to streamline your business

We look at 3 recording solutions that can help your business stand out from competitors and streamline your call management and professionalism.

Introducing 'The Pocket Landline'

By TW Marketing

The pocket landline

An introduction to the Pocket Landline solution with our Black Friday offer (£14.99 for 3 months, £19.99 thereafter on 24 Months Contract)

Ofcom announce 'locked' handset ban for mobile providers

By Sam Lacchin

ofcom announce 'locked' handset ban for mobile providers

Government regulator, Ofcom, has recently announced that mobile phone companies will no longer be permitted to sell ‘locked’ handsets.

Creating a professional and reputable brand image

By Sam Lacchin

creating a professional and reputable brand image

Did you know that 86% of consumers say that authenticity is a key factor when selecting a brand? We want to dive deeper into what it takes to develop a professional brand image

4 steps to analysing local number success

By Sam Lacchin

4 steps to analysing local number success

Analyse your local number marketing success in 4 simple steps.

How to effectively manage increased call volume

By Sam Lacchin

how to effectively manage increased call volume

There are many articles on how to increase inbound calls to your business, but how do you manage a sudden surge in inbound calls with limited staff?

Telecoms World joins the G-Cloud 12 framework

By Sam Lacchin

telecoms world joins g-cloud 12 framework

Telecoms World are happy to announce that we have now officially joined the G-Cloud 12 framework, enabling us to continue to provide cloud-based services to business across the UK.

Unified Communication Explained: What is UC&C?

By Sam Lacchin

unified communication explained; what is uc&c

Unified Communication and Collaboration (UC&C) provides users with a secure connection for all devices, linking them together in one, easy-to-use system.

Is your business prepared for a second wave?

By Sam Lacchin

is your business prepared for a second wave?

Many businesses suffered in the early stages of lockdown with no disaster recovery plans in place. Is your business prepared for a second COVID-19 wave?

Full-fibre broadband now available to over 4.2 million UK homes says Ofcom

By Sam Lacchin

full-fibre broadband now available to over 4.2 million uk homes says ofcom

According to new figures published in Ofcom’s Connected Nations summer update, full-fibre broadband is now available to over 4.2 million homes in the UK.

Securing a business domain to achieve a professional presence

By Sam Lacchin

securing a business domain to achieve a professional presence

Combine a professional web and email domain with the latest Microsoft 365 software to achieve a reputable business presence

Virgin Media launches broadband plan for vulnerable customers

By Sam Lacchin

virgin media launches broadband plan for vulnerable customers

Virgin Media has announced the Autumn launch of a new ‘Essential Broadband’ service available to customers receiving Universal Credit.

Ofcom estimate broadband customers to save millions following review

By Sam Lacchin

ofcom estimate broadband customers to save millions following review

Ofcom has announced a review of the pricing practices that broadband companies are applying, ensuring vulnerable out of contract customers are protected.

Ofcom announce that vulnerable customers must be treated fairly

By Sam Lacchin

ofcom announce that vulnerable customers must be treated fairly

Media regulator, Ofcom has recently announced guidelines on how communication providers should be treating those who are struggling due to Coronavirus.

Ofcom announces changes set to boost Wi-Fi services

By Sam Lacchin

ofcom announces changes set to boost wifi services

Ofcom has announced that the UK could soon experience a faster, more reliable wireless connection.

Fibre broadband progresses throughout Northern Ireland and Wales

By Sam Lacchin

Fibre broadband progresses throughout Northern Ireland and Wales

Openreach has announced that Full Fibre broadband is progressing throughout Northern Ireland and Wales.

Future-proofing your office for the 'new normal'

By Sam Lacchin

future proofing your office for the new normal

As the UK evolves into the ‘new normal’, many businesses are now gradually looking into how they can return to the office safely and successfully.

Full fibre broadband now available to 80,000 Edinburgh homes

By Sam Lacchin

full fibre available to 80,000 edinburgh homes

Openreach has announced that 80,000 Edinburgh homes and businesses can now access full fibre broadband

5 reasons to upgrade to Hosted Telephony

By Sam Lacchin

5 reasons to upgrade to hosted telephony

Upgrading to a cloud-based system can not only future-proof your business, but also saves you a significant amount of money along the way.

UK internet use surges to record levels says Ofcom

By Sam Lacchin

UK internet use surges to record levels says Ofcom

Ofcom has released an article on how UK internet use has increased to record levels following the Coronavirus outbreak.

WorldTech: Making IT work for you

By Sam Lacchin

world tech making IT work for you

World Technologies (World Tech) is the sister company of Telecoms World, specialising in IT services and support for SMEs and Corporate businesses across the UK.

Preparing your business for summer

By Sam Lacchin

preparing you business for summer

We want to ensure you have anything you need to continue business operations whilst enjoying your time off during the summer.

Salisbury becomes the first Full Fibre city in the UK

By Sam Lacchin

Salisbury becomes the first Full Fibre city in the UK

Openreach announced that Salisbury has become the first full city to gain access to FTTP technology

Increase inbound enquiries with 'Google My Business'

By Sam Lacchin

Increase inbound enquiries with 'Google My Business'

Search engine giant, Google, helps millions of businesses increase their online presence through their ‘Google My Business’ tool.

A brief guide to VoIP & Cloud PBX

By Sam Lacchin

A brief guide to VoIP & Cloud PBX

We wanted to provide a brief guide on how VoIP and Cloud PBX phone systems can help your business thrive.

Enhance your home working for less than £10 per month

By Sam Lacchin

Enhance your home working for less than £10 per month

Empower your work force with Home Working Solutions costing as little as £0.99 per month!

Lockdown continues to put a strain on UK broadband

By Sam Lacchin

Lockdown continues to put a strain on UK broadband

Multiple households continue to struggle with slow broadband connections as the UK maintains lockdown procedures.

Protecting your Business from Covid-19 Cyber Attacks

By Sam Lacchin

Protecting your Business from Covid-19 Cyber Attacks

It’s important to know what to look for when monitoring emails and device security from home.

Vodafone reports 50% rise in internet use says The Guardian

By Neil Barrall

Vodafone reports 50% rise in internet use says The Guardian

According to The Guardian, the recent surge in the number of people working from home has increased Vodafone internet usage by up to 50%.

Reviewing your Home Working Capabilities

By Sam Lacchin

Reviewing your Home Working Capabilities

We wanted to check in and ask how your systems and processes are coping remotely, and whether there are any areas that could be improved.

Finding Secure Alternatives to your Unsecured Video Applications

By Sam Lacchin

Finding Secure Alternatives to your Unsecured Video Applications

Many video applications have been criticised for not being secure. Wildix is the first 100% secure web-based application. Using WebRTC for complete security

Reducing Business Costs with Mobile SIM Only

By Sam Lacchin

Reducing Business Costs with Mobile SIM Only

Our Mobile SIM Only service not only cuts business expenditure, but also offers increased value

Avoid Using your Microwave to get Faster Internet, says Ofcom

By Nicola Amis

Avoid Using your Microwave to get Faster Internet, says Ofcom

How to improve your internet speed during Coronavirus outbreak

How Secure is your Video Conferencing?

By Derek Read

How Secure is your Video Conferencing?

With many of us working from home, and video conferencing apps becoming essential, how secure are they really?!

Coronavirus Update - Telecoms World PLC Business Continuity

By Neil Barrall

Coronavirus Update - Telecoms World PLC Business Continuity

As a valued client, we want to assure you that we have strong processes in place to ensure we maintain our services

Products and Services Designed to Support Remote Working and Enhance Productivity

By Neil Barrall

Products and Services Designed to Support Remote Working and Enhance Productivity

It is important that you have the right tools and software in place to work from home successfully.

‍Which telecom solutions can my businesses use to operate from home?

By Alfie McNamara

‍Which telecom solutions can my businesses use to operate from home?

Answers to typical questions being asked regarding our home working telephony solutions

5 Tips to Help You Work Productively and Successfully from Home

By Nicola Amis

5 Tips to Help You Work Productively and Successfully from Home

We’ve outlined 5 top tips for making home working a success.

Top Advantages of WFH (Working from Home)

By Sam Diamond

Top Advantages of WFH (Working from Home)

We have looked at key advantages of working remotely, and how it can benefit businesses and staff. Here are our top 5 for employees and top 5 for employers.

Make callers happy to be placed on hold

By Neil Barrall

Make callers happy to be placed on hold

Giving your callers a good impression of your company is paramount to the success of your business.

Why Should You Record Your Business Calls

By Nicola Amis

Why Should You Record Your Business Calls

Call Recording brings many benefits to the majority of organisations

Four Reasons Why You Need Business Broadband

By Sam Diamond

Four Reasons Why You Need Business Broadband

Here are four reasons why your company needs a Business Broadband.

5 things you need to know about the BT Copper to Fibre switch

By Charlotte Devoir

5 things you need to know about the BT Copper to Fibre switch

Valuable tips on how to prepare your business for when BT Openreach turns off its Copper Wire Telephone Network in 2025.

How are you Managing your Video Conferencing?

By Derek Read

How are you Managing your Video Conferencing?

Are you managing your Video Conferencing in the best possible way to give everyone a great experience?

Telecoms World help Business Networking International

By Sam Diamond

Telecoms World help Business Networking International

Throughout 2019 the Telecoms World team helped increase local BNI memberships

Telecoms World join TEAM to become a trusted supplier

By Neil Barrall

Telecoms World join TEAM to become a trusted supplier

TEAM is the largest network of independent recruiters in the UK and we are pleased to announce our partnership with them for 2020.

Unified Communications for a Hosted Contact Centre

By Aaron Main

Unified Communications for a Hosted Contact Centre

The Cloud PBX Unified Communication system revolutionises access to the office from any location and changes staff statuses accordingly.

What is Unified Communications?

By Neil Barrall

What is Unified Communications?

Unified Communications provides a seamless user experience to help people work together more successfully, anywhere, on any device

Connect Mobile - Integration Between Business Mobile and Landline

By Charlotte Devoir

Connect Mobile - Integration Between Business Mobile and Landline

Present your business number from your landline and mobile

Christmas Charity Donation

By Neil Barrall

Christmas Charity Donation

Instead of sending our customers Christmas cards this year, we donated the money we would have spent on cards and stamps to charity.

Coming Soon! TW Dial Out - Business Number Presentation

By Nicola Amis

Coming Soon! TW Dial Out - Business Number Presentation

Mask your mobile number by presenting your business 08/03/01/02 number to your clients.

Winner - Best SME Contact Centre Solution

By Nicola Amis

Winner - Best SME Contact Centre Solution

Telecoms World are honoured to have won the Best SME Contact Centre Solution

Bespoke Christmas Message

By Paris McDonald

Bespoke Christmas Message

With Christmas fast approaching, it's important that your customers know your business opening hours.

Black Friday Special Offer

By Keith Bird

Black Friday Special Offer

Take advantage of this limited-time offer!

GPS Telematics with Telecoms World

By Charlotte Devoir

GPS Telematics with Telecoms World

Telecoms World is proud to work with Zest4 and SmartWitness on a GPS telematics partnership

Our IVR service to manages your calls for just 1 pound a day

By Sam Diamond

IVR Interactive Voice Response

A fantastic way to introduce calls to your business with professionally recorded welcome messages, department options, busy and out of hours messages. Using the Interactive Voice Response solution is the ideal way to configure a virtual receptionist for call handling 24/7

Manage Business Calls for only £1 a Day, with a Virtual Receptionist

By Nicola Amis

Manage Business Calls for only £1 a Day, with a Virtual Receptionist

People love to talk, that much we know.

#TWSelfie Competition to WIN a Winter Hamper!

By Nicola Amis

#TWSelfie Competition to WIN a Winter Hamper!

#TWSelfie competition to win a Winter Hamper. Get your camera's ready.

Telecoms World Halloween Fundraiser

By Charlotte Devoir

Telecoms World Halloween Fundraiser

The money raised will contribute towards opening a Cystic Fibrosis charity shop.

Improve Business Productivity with a VoIP Phone System

By Aaron Main

Improve Business Productivity with a VoIP Phone System

Here are the top reasons why UK businesses are switching to VoIP (Voice Over Internet Protocol)

How Inbound Numbers and VoIP can help with Home Working

By Sam Diamond

How Inbound Numbers and VoIP can help with Home Working

There are a lot of reasons why working from home is a growing trend. We explore the technology that businesses can use to set up effective home working.

#TWSelfie - Competition to WIN a Fortnum & Mason Hamper!

By Stevie Newman

#TWSelfie - Competition to WIN a Fortnum & Mason Hamper!

#TWSelfie competition to win a Summer Hamper. Get your camera's ready.

Grow your business online with Call Now

By Charlotte Devoir

Grow your business online with Call Now

Turn your website visitors into customers by starting the conversation quicker

How Business Numbers and Alpha-Numeric Phone Numbers have evolved

By Sam Diamond

How Business Numbers and Alpha-Numeric Phone Numbers have evolved

This article explores the history of phone numbers, including alpha-numeric prefixes, and using an alpha-numeric suffix for marketing purposes.

How to Boost Business UK-Wide with a Virtual Number

By Nicola Amis

How to Boost Business UK-Wide with a Virtual Number

Enhance your sales in over 520 cities, either local to your business, or to appear local across the UK

Which Type of Number is Best for my Business?

By Sam Diamond

Best numbers for business

Finding the right type of number for your business is so easy with over 2 million geographic phone numbers to choose from

Ghostbusters Video

By Nicola Amis

Ghostbusters Video

Ghostbusters

Generate a rebate on customers calling a 084/087 Number

By Keith Bird

Generate a rebate on customers calling a 084/087 Number

Are you aware that you could earn fantastic rebates on 084 and 087 Numbers?

Directors at Telecoms World to RideLondon-Surrey 100

By Nicola Amis

Directors at Telecoms World to RideLondon-Surrey 100

Sunday 4th August 2019 sees the second Prudential RideLondon-Surrey 100

Have you set up incoming call forwarding?

By Sam Hickmer

Have you set up incoming call forwarding?

Autumn is fast approaching. It's time to ensure Call Routing is set up for bad weather spells.

Ofcom to release new '(020) 4' phone numbers for London

By Keith Bird

Ofcom to release new '(020) 4' phone numbers for London

London will gain 10 million more landline phone numbers later this year

Telecoms World join the 2019 suppliers list for CCS

By Neil Barrall

Telecoms World join the 2019 suppliers list for CCS

We have been accepted to join the 2019 suppliers list for the G-Cloud 11 procurement framework with Crown Commercial Services.

Easily change mobile provider with Auto-Switch

By Charlotte Devoir

Easily change mobile provider with Auto-Switch

Find out how to switch provider just by sending a quick and free text message.

BT to shut down their copper network by 2025

By Neil Barrall

BT to shut down their copper network by 2025

BT announced that they are going to shut down their ISDN and PSTN (copper) network by 2025 - How will this affect your business?

PCI Compliancy - If you process payments, then this affects you.

By Sam Diamond

PCI Compliancy - If you process payments, then this affects you.

Is this you? - What is PCI and what does it mean to be compliant? - Does it affect your business?

5 Challenges Telecoms Can Help to Solve

By Samuel Diamond

5 Challenges Telecoms Can Help to Solve

Telecoms are recognised by many charities as a core way to increase engagement with customers

What are Leased Lines?

By Charlotte Devoir

What are Leased Lines?

If a secure internet connection is the foundation of your business, then you need a Leased Line.

With detailed Call Analytics, you can accurately measure results

By Nicola Amis

With detailed Call Analytics, you can accurately measure results

Call Analytics are a powerful marketing and operational tool for any business.

OFCOM Auto-Switch is Here!

By Charlotte Devoir

OFCOM Auto-Switch is Here!

Under new OFCOM regulation all mobile providers will introduce Auto-Switch. Find out more...

Countdown to the new broadband safety net

By Nicola Amis

Countdown to the new broadband safety net

Everyone in the UK will have the legal right to request a decent and affordable broadband connection from March next year.

Huawei's use of Android is restricted by Google

By Derek Read

Huawei's use of Android is restricted by Google

Google has pulled Huawei's Android license - what does it mean for Huawei Business Mobiles?

Introducing… #CherryOnTop

By Charlotte Devoir

Introducing… #CherryOnTop

Keep a look out for our #CherryOnTop revelations on our social media accounts!

Openreach will switch to digital phone services by 2025

By Sam Diamond

Openreach will switch to digital phone services by 2025

Interim service being developed to protect customers that rely on copper connections

Reasons Why your Business Needs an 0800 Number

By Nicola Amis

Reasons Why your Business Needs an 0800 Number

0800 Numbers from 99p per month with 2000 inclusive minutes. Attract callers from outside your geographic area.

Openreach will provide speeds of up to 330Mbps in 81 new locations

By Chris Kelly, Total Telecom

Openreach will provide speeds of up to 330Mbps in 81 new locations

Openreach to roll out ultrafast Gfast services to 1 million customers

Running a Business from your Mobile

By Charlotte Devoir

Running a Business from your Mobile

How to make and receive business calls professionally from your mobile phone

What is the Best Phone Number for your Business?

By Nicola Amis

What is the Best Phone Number for your Business?

Purchasing the right number could be a great marketing strategy for your business.

FREE Line Installation on Business Phone Lines

By Nicola Amis

FREE Line Installation on Business Phone Lines

To celebrate the World Cup 2018, we are offering FREE line installation on all Business Phone Line packages!

Broadband speeds boost for UK homes

By Nicola Amis

Broadband speeds boost for UK homes

Average broadband speeds rise by a fifth in a year

Call Routing over Christmas and Winter

By Nicola Amis

Call Routing over Christmas and Winter

Is your business all ready for Christmas and Winter, but you're still not sure where to divert your business calls?

Managed 'Business Only' Mobile Call and Data Packages.

By Charlotte Devoir

Managed 'Business Only' Mobile Call and Data Packages.

Exclusive to Telecoms World - our brand new Business Mobile SIM only deals with Vodafone, O2 and EE

Call Routing over Easter

By Charlotte Devoir

Call Routing over Easter

Is your business ready for the Easter break, but you're still not sure where to divert your business calls?

How Can Leased Lines Help My Business?

By Charlotte Devoir

How Can Leased Lines Help My Business?

Is a secure internet connection the foundation of your business? Then you need a Leased Line.

Why choose Virtual 01 / 02 Numbers

By Nicola Amis

Why choose Virtual 01 / 02 Numbers

Enhance your sales in areas local to your business

5 Tips to Help Your Staff and Clients During the Bad Weather

By Nicola Amis

5 Tips to Help Your Staff and Clients During the Bad Weather

Consider these top 5 tips to prepare your staff and keep business operational

How would your business cope without internet for two weeks?

By Charlotte Devoir

How would your business cope without internet for two weeks?

If you are running an SME or Corporate Business, here are 4 things that you need to know about Leased Lines right now.

Introducing World Technologies

By Nicola Amis

Introducing World Technologies

Specialists in IT support, services and cloud solutions for SMEs and Corporate businesses across the UK.

Why choose VoIP over traditional PBX?

By Samuel Diamond

Why choose VoIP over traditional PBX?

This article may help sway your decision in choosing a telecoms phone system in the VoIP or PBX arena.

Should you have a Professional IT Audit?

By Nicola Amis

Should you have a Professional IT Audit?

Ensuring your network is safe and secure is our top priority

Start-up Packages Tailored to your Business Requirements

By Nicola Amis

Start-up Packages Tailored to your Business Requirements

Businesses that are being run on the move require good connectivity and mobility.

O2 5G confirmed to launch in these four cities in 2019

By Steve McCaskill, techradar

O2 5G confirmed to launch in these four cities in 2019

O2 has confirmed which cities will be the first to experience its 5G network when it launches later this year.

Here's 5 things you need to know about 5G

By Nicola Amis

Here's 5 things you need to know about 5G

Most of us have never experienced anything close to speeds this fast

Are you reaping the benefits from your 0844 / 0871 Numbers?

By Nicola Amis

Are you reaping the benefits from your 0844 / 0871 Numbers?

Earn fantastic rebates on these numbers and add an additional revenue stream to your business!

Connect Mobile - The "Best in Class" mobile worker solution

By Nicola Amis

Connect Mobile - The "Best in Class" mobile worker solution

Bringing fixed and mobile communications together – anytime, anywhere

ISO 9001 Accreditation for 2019

By Neil Barrall

ISO 9001 Accreditation for 2019

Telecoms World are Proud to Announce ISO 9001 Accreditation for 2019

How did you your business cope in the snow?

By Nicola Amis

How did you your business cope in the snow?

Did your business suffer because of the snow? Did you miss calls?

It’s a snow day! Is your business prepared?

By Nicola Amis

It’s a snow day! Is your business prepared?

Consider these top tips to prepare your staff and keep business operational as normal

10 savvy ways to save your small business money

By Sophie Clarke

10 savvy ways to save your small business money

Here are 10 top tips to help you save your business money and increase sales.

30 Second Showcase

By Nicola Amis

30 Second Showcase

Would like to create a showcase of your company, tell others about your business and how our products and services benefit your business? Please get in touch

7 Quick Tips for Marketing to help your Start-up Business

By Nicola Amis

7 Quick Tips for Marketing to help your Start-up Business

We have put together 7 top tips on some simple marketing to help you market your business and stand out from your competition.

Are you thinking of using TV or Radio advertising?

By Nicola Amis

Are you thinking of using TV or Radio advertising?

Radio and television advertising still popular choices, so how can you make it a success?

Are Your WIFI Devices at Risk?

By Nicola Amis

Are Your WIFI Devices at Risk?

A recent BBC Technology News article has highlighted concerns with an authentication system

Be Prepared for the GDPR Changes in May 2018

By Charlotte Devoir

Be Prepared for the GDPR Changes in May 2018

4 Must Know Facts About GDPR

Bromley Business Awards 2017

By Nicola Amis

Bromley Business Awards 2017

Telecoms World awarded runners-up at the Bromley Business Awards 2017

BT begins search for new CEO

By Chris Kelly, Total Telecom

BT begins search for new CEO

BT's CEO Gavin Patterson is to step down from his role later this year

BT to shut down copper network by 2025

By Nicola Amis

BT to shut down copper network by 2025

BT are going to shut down their ISDN and PSTN (copper) network by 2025 and moving their whole network over to IP.

Call Insight = Business Success

By Nicola Amis

Call Insight = Business Success

Identify the incoming call trends to help you to improve marketing spend

Cloud-based Phone Systems

By Stevie Newman

Cloud-based Phone Systems

How cloud-based phone systems can increase efficiency for recruitment agencies

Complete Business Resilience with Diverse Routing

By Nicola Amis

Complete Business Resilience with Diverse Routing

Diverse Routing protects your business against cable failure with an alternative route from your premise.

Demelza Hospice Care for Children - Charity Event

By Nicola Amis

Demelza Hospice Care for Children - Charity Event

We have a fund-raising first coming up at Telecoms World

Donation for Demelza Hospice Care for Children

By Nicola Amis

Donation for Demelza Hospice Care for Children

Today we presented the hospice with a cheque for £1000 to support their ongoing work.

EE plans to launch 5G trial network in October 2018

By Chris Kelly, Total Telecom

EE plans to launch 5G trial network in October 2018

EE will launch 10 5G stations across the capital

Free "Google My Business" Set-up

By Nicola Amis

Free "Google My Business" Set-up

Make it easy for people to find your Business with our free Google-My-Business listing

Get Your Bake On

By Nicola Amis

Get Your Bake On

Telecoms World took part in this year’s Get Your Bake On to support Great Ormond Street Hospital Children's Charity.

Gigabit Voucher Scheme Now Available from January 2019

By Nicola Amis

Gigabit Voucher Scheme Now Available from January 2019

The Government's incentive scheme, “Gigabit Vouchers”, available now is part of £200m plans for full-fibre internet

Gigabit Voucher Scheme

By Nicola Amis

Gigabit Voucher Scheme.

The Government have a renewed incentive scheme with “Gigabit Vouchers”, part of £200m plans for full-fibre internet

Introducing Business Mobile SIM Only

By Nicola Amis

Introducing Business Mobile SIM Only

Exclusive to Telecoms World - our brand new Business Mobile SIM only deals

Is Your Business Cloud Ready?

By Nicola Amis

Is Your Business Cloud Ready?

How would your business cope without internet for 2 weeks?

ISO 9001 Accreditation for 2018

By Neil Barrall

ISO 9001 Accreditation for 2018

Telecoms World are Proud to Announce ISO 9001 Accreditation for 2018

Jeremy Corbyn, calls for an "internet tax"

By Total Telecom

Jeremy Corbyn, calls for an "internet tax"

The Labour Leader will call for a major overhaul of the UK's media and telecoms industry affecting the likes of Google, Facebook and Twitter

Let the games begin

By Stevie Newman

Let the games begin

The 2018 Fifa World Cup officially starts today!

Long-term investment in full-fibre broadband

By Ofcom

Long-term investment in full-fibre broadband

Ofcom sets out how regulation will evolve in the coming years

Managing Your Business Calls Over the Summer

By Charlotte Devoir

Managing Your Business Calls Over the Summer

Have you planned your summer getaway but not sure where to divert your business calls to whilst you’re away?

Moving Offices & Taking Your Telecoms With You

By Nicola Amis

Moving Offices & Taking Your Telecoms With You

If you're relocating offices, you’re likely to want to take your phone system with you

New Ofcom rules to boost full-fibre broadband

By Ofcom

New Ofcom rules to boost full-fibre broadband

Cheaper, better, faster networks

O2 tests LED light based 'LiFi' network

By Chris Kelly, Total Telecom

O2 tests LED light based 'LiFi' network

Light based LED networks have the potential to rival conventional WiFi solutions

Openreach pushes for near 100% superfast coverage

By Chris Kelly, Total Telecom

Openreach pushes for near 100% superfast coverage

Openreach has said that it won't stop until every home and business in the UK is able to access speeds of at least 24Mbps on its superfast network.

PGP: 'Serious' flaw found in secure email tech

By BBC Technology News

PGP: 'Serious' flaw found in secure email tech

A widely used method of encrypting emails has been found to suffer from a serious vulnerability, researchers say.

Prevent Telecoms Premium Rate Fraud over the Christmas Holidays!

By Nicola Amis

Prevent Telecoms Premium Rate Fraud over the Christmas Holidays!

Tips on how to prevent Telecoms Fraud which can cost business owners thousands of pounds!

Prudential Ride London - Surrey 46 mile #ridelondon - 30th July 2017

By Nicola Amis

Prudential Ride London - Surrey 46 mile #ridelondon - 30th July 2017

The charity event comprises a spectacular 46-mile route on traffic-free roads

Prudential RideLondon-Surrey 100, 2018

By Nicola Amis

Prudential RideLondon-Surrey 100, 2018

Telecoms World will been supporting Neil Barrall in his hopes of raising at least £750 for charity.

PwC is doing away with landlines at office desks

By BBC Business News

PwC is doing away with landlines at office desks

Accountancy giant PwC hangs up on landlines in mobile move

Remote areas stuck in data slow lanes

By BBC Technology News

Remote areas stuck in data slow lanes

Large parts of the UK are "poorly served" by broadband and mobile services

Stay Safe from Fraud This Summer

By Nicola Amis

Stay Safe from Fraud This Summer

Keep your business safe by being aware of some the latest scams out there.

Superfast Fibre Broadband

By Charlotte Devoir

Superfast Fibre Broadband

The benefits of having Superfast Full Fibre Broadband for your business

Telecoms World Partner with Sennheiser

By Neil Barrall

Telecoms World Partner with Sennheiser

Telecoms World announced as an Authorised Partner with Sennheiser

The Future is Flexible

By Stevie Newman

The Future is Flexible

Why remote working is a no brainer for your business

The Possibilities are Endless with Stadium and Venue WiFi

By Nicola Amis

Business Wifi

Create a new revenue stream for your venue or stadium using WiFi engagement technology from £29.99

TWcloud VoIP Phone System

By Samuel Diamond

TWcloud VoIP Phone System

Telecoms World PLC are set to launch TWcloud at the end of August 2018. The phone system is build on top of Gamma's award-winning Horizon VoIP platform.

#TWSelfie Competition - And The Winner Is...

By Nicola Amis

#TWSelfie Competition - And The Winner Is...

Our winner is announced for the #TWSelfie competition

#TWSelfie - Competition to WIN an Easter Hamper!

By Nicola Amis

#TWSelfie - Competition to WIN an Easter Hamper!

We are running another #TWSelfie competition! Get your camera's ready.

#TWSelfie Easter Competition - And The Winner Is...

By Nicola Amis

#TWSelfie Easter Competition - And The Winner Is...

Our winner is announced for the #TWSelfie Easter competition is announced...

Update: Demelza Hospice Care for Children - Charity Event

By Nicola Amis

Update: Demelza Hospice Care for Children - Charity Event

Jenna competed in her first White Collar Boxing match on 16th September

Update: Prudential Ride London - Surrey 46 mile #ridelondon

By Nicola Amis

Update: Prudential Ride London - Surrey 46 mile #ridelondon

Charity Event for London to Surrey 46 mile Prudential Ride London.

We are excited to announce the launch of TWcloud!

By Nicola Amis

TW cloud hosted PBX solution

TWcloud offers a complete cloud-based communications system for your business, for easy control of your fixed and mobile telephony, with a number benefits

We Helped Raise Over £20k for Sparks Charity

By Nicola Amis

We Helped Raise Over £20k for Sparks Charity

The event was raising money for Sparks Charity who fund pioneering children’s medical research.

Wear it Pink - Charity Event

By Nicola Amis

Wear it Pink - Charity Event

Read how Telecoms World will participate in this year’s Wear It Pink day

West Midlands is chosen for 5G testing

By Mobile News

West Midlands is chosen for 5G testing

The West Midlands has been chosen as the innovative home to the UK’s first multi-city 5G test bed as a part of a multi-million trial.

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