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Empower your staff by using IP integration

Your CRM is probably the most powerful business tool you own as it contains all your client information. The data is mostly used for marketing and advertising in efforts to better target your services but why not use it to have better conversations with your clients. Integrating your phone
system with your CRM allows you to build relationships one conversation at a time. Our system generates live in call screen pop ups
guiding the agent through the clients history, allowing the client to continue the conversation no matter who picks up the phone.

THE ADVANTAGES OF INTEGRATING YOUR CRM WITH VOIP

  • You have the functionality to click on a client or number within your CRM and instantly call, meaning you never have to manually dial a number again. 
  • Maximise interactions with staff and clients by managing all incoming and outgoing calls through a single application, updating data automatically.
  • At the point a client calls into your business, a pop-up will display on your screen displaying relevant client information no matter who answers.
  • Handle calls and instantly flag agent interactions through emails and notes allowing you to be proactive and deliver the best customer service. 
Enhance your business with the latest VoIP phone system
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Complete our form and a member of the team will configure the perfect setup for your business
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Some of the CRM platform that our phone system integrates with:

Microsoft
Salesforce
Sage
Zoho
Sugar
Goldmine
Oracle
Netsuite

The key benefits of integrating IP with a CRM

Click to Call
CLICK TO CALL
We have made it simple to call clients direct from your CRM, emails and your desktop in just one click
Screen Pop Ups
SCREEN POP UPS
In call pop ups allows immediate access to client data when it counts so you can greet callers by name
Desktop Address Book
DESKTOP ADDRESS BOOK
Get closer to your clients by having their contacts always accessible on your desktop ready to call
One Conversation
ONE CONVERSATION
Agents update one database so no matter who picks up the call the client experiences one seamless conversation
No Upgrades Required
NO hardware REQUIRED
Our IP phone system seamlessly integrates with your set up without the need of additional hardware 
Automatically Updates
AUTOMATICALLY UPDATES
Any phone conversations are automatically updated to client profiles allowing you to keep a solid record