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CRM Integration

Integrate your phone system with a CRM platform and maximise efficiency

CRM Integration with VoIP Hosted Phone Systems
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Leading VoIP Phone Systems from £6.99/month

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VoIP CRM Integrator Form

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CRM Integration - Empower your staff by using VoIP Integration

Your CRM is probably the most powerful business tool you own as it contains all your client information. The data is mostly used for marketing and advertising in efforts to better target your services but why not use it to have better conversations with your clients. Integrating your phone system with your CRM allows you to build relationships one conversation at a time. Our system generates live in call screen pop ups guiding the agent through the clients history, allowing the client to continue the conversation no matter who picks up the phone.

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Key Benefits of integrating VoIP with a CRM System

We have made it simple to call clients direct from your CRM
Click to Call
We have made it simple to call clients direct from your CRM, emails and your desktop in just one click
In call pop ups allows immediate access to client data from the CRM,
Screen Pop Up
In call pop ups allows immediate access to client data from the CRM, so you can greet callers by name
having contacts always accessible from the CRM,
Desktop Address Book
Get closer to your clients by having contacts always accessible from the CRM, on your desktop ready to call
Agents can update the CRM
One Conversation
Agents can update the CRM so no matter who takes the call, the client experiences a seamless conversation
Our VoIP Phone System seamlessly integrates with your CRM
No Hardware Required
Our VoIP Phone System seamlessly integrates with your CRM without the need of additional hardware
Gather call information in real-time on the VoIP phone system
Real-time Call Stats
Gather call information in real-time, allowing your to react to high call volumes or missed calls in an instant
Compatible with many of the top CRM packages
Compatible Integration
Compatible with many of the top CRM packages. Handle calls more efficiently and streamline processes
Integration with a CRM system enables effortless remote working
Remote Woking
Integration with a CRM system enables effortless remote working and other great benefits

Advantages of CRM Integration With A Hosted VoIP Phone System

Functionality to click on a client or number within your CRM and instantly call, never manually dial again
Maximise interactions with staff and clients by managing incoming and outgoing calls through a single application
Handle calls and instantly flag agent interactions, be more proactive and deliver the best customer service
At the point a client call is received, a CRM screen pop up will show with all relevant client information
Telecoms World are a Gamma Platinum PartnerVoIP with EveUnified Communications with WildixVoIP and 3CXNTA Voice Technology - hosted phone systemAkixi. VoIP phone systemTW Cloud hosted phone systemMitel. VoIP

Get Your FREE VoIP Phone System Quote

All the features you need with one low monthly rental
  • Complete Online Control
  • Conferencing and Screenshare
  • Voice, Messaging, Video
  • Cost-effective Call Recording
  • CRM and System Integration
  • Flexibility to add and remove users
All the best VoIP features for one low monthly rental

UK's Leading Cloud PBX System Provider

…The actual benefits of VoIP and Unified Communications are evident, but we have also conducted a cost-benefit analysis. According to the forecasts, in just two years the investment will be fully amortised, thus in a short time we will have a net saving
Everything is perfect. I definitely recommend Telecoms World. Very helpful and customer focused. Do not hesitate if you want to choose them for your business' solutions.
Everything is perfect. I definitely recommend Telecoms World. Very helpful and customer focused. Do not hesitate if you want to choose them for your business' solutions.
Everything is perfect. I definitely recommend Telecoms World. Very helpful and customer focused. Do not hesitate if you want to choose them for your business' solutions.
Everything is perfect. I definitely recommend Telecoms World. Very helpful and customer focused. Do not hesitate if you want to choose them for your business' solutions.

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