There are currently no errors

Submit an Enquiry

Or speak to one of our telephony specialists on freephone 0800 774 7773

Thank you for your enquiry. One of our representatives will be in touch shortly to discuss your requirements further.
Oops! Something went wrong while submitting the form.
This is the default callout text that will sit at the bottom of the form like this...

Call Queue Control

Efficiently manage and deliver incoming calls to staff and departments

Professional Call Handling with Call Queue
trustpilot corner badge image

Leading VoIP Phone Systems from only £6.99/month
See If You Qualify for FREE Handsets and FREE Calls

Enter your details to start your Real-Time Quote.

What would you like to achieve?

How many handsets (users) do you require?

What features do you require?

When would you like to implement your VoIP Phone System?

Thank you for your request

We will match your requirements to our approved suppliers and be in touch within 24 hours
Oops! Something went wrong while submitting the form.

Call Queuing - Never miss another call with Call Queue

Queuing calls with Call Queue is a cost-effective way of managing incoming calls in a professional way. Providing your callers with department options and messages whilst they wait in the queue and help to reduce losing valuable business calls.

chevron pointing down

Key Benefits of Call Queue

Manage call queues online 24/7
Manage Calls 24/7
Manage Call Queues online and choose different music and messages that your callers hear
Answer inbound calls automatically and hold them in a queue
Enhanced Cloud Control
Answer inbound calls automatically and hold them in a queue until a relevant person is available to assist
Real-time management allows you to make changes instantly
Manage from any Device
Real-time management allows you to make changes instantly from any internet-abled device
Office based staff and home workers can log in to the Queue at anytime
Easy Agent Control
Office based staff and home workers can log in to the Queue at anytime from any device to take calls
Welcome callers with a branded message to guide callers
Perfect First Impression
Welcome callers with a branded message to guide callers to the correct department using the keypad
The Call Queue feature is hosted in the cloud to offer complete resilience
Disaster Recovery
The Call Queue feature is hosted in the cloud to offer complete resilience and control of calls; should a line fail
Review your Call Queue handling to increase productivity
Measure and Improve
Review your Call Queue handling to increase productivity to show a strong return on investment
Call Queuing is ideal for businesses of all sizes
Any Size Business
Ideal for businesses of all sizes, as well as businesses in rapid growth or with changing infrastructures

Powerful Call Queue Features for any Size of Business

Increased call handling will increase productivity and therefore demonstrates great ROI.
Keep callers happy whilst waiting in the queue and play messages or music on hold.
Our Call Queue service is hosted in the Cloud, for instant recovery and business resilience.
Set maximum queue time and queue length to reduce call abandonment and wait times.
Telecoms World are a Gamma Platinum PartnerVoIP with EveUnified Communications with WildixVoIP and 3CXNTA Voice Technology - hosted phone systemAkixi. VoIP phone systemTW Cloud hosted phone systemMitel. VoIP

Get Your FREE VoIP Phone System Quote

All the features you need with one low monthly rental
  • Complete Online Control
  • Conferencing and Screenshare
  • Voice, Messaging, Video
  • Cost-effective Call Recording
  • CRM and System Integration
  • Flexibility to add and remove users
All the best VoIP features for one low monthly rental

18,500+

Accounts
Happy Customers

7,800+

Office Suites
Across the UK

5

Star
On Trustpilot

24 / 7

Support
Customer Service