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Manage your business calls using 
our intuitive online interface. 
Control when calls are answered 
at the click of a button

Manage calls across multiple agents, departments and sites
Configure Virtual Receptionists, Hunt Groups and Queues
No engineers required! Simple edits and instant updates
Find out more about call management
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Login to configure your business calls and improve staff efficiency

No one knows your business the way you do, which makes you the most qualified when it comes to building your communications strategy. Using our VoIP phone system you can take control of your communications using the online controls, managed from any web enabled device.

"We are much more hands-on with our telecoms than ever before. Our clients have given us nothing but positive feedback on our call handling. The online call management is truly fantastic - we really do recommend this system as it has made telecoms a lot more simple!!!"

Darryl Osbourn - Elite Security Systems

OUR VoIP system HELPS YOU TO MANAGE CALLS 24/7

Create and edit system users, from call centre agents and department managers to company directors

Configure call flows to manage sales hotlines and customer service calls at the click of a button

Empower your managers and agents with their own system login to review their calls using real-time statistics

Easily audit calls to define where calls are missed and proactively manage calls to reach the correct agent/team

Gain the leading edge over competitors with online call control

VIRTUAL RECEPTIONIST

Set the perfect first impression with an introduction message, and help callers each the correct agent/department using their telephone keypad

HUNT GROUPS

Configure call groups for departments and branches within the business. Calls can arrive to all agents at once or round robin shared across staff

CALL QUEUING

Manage high call volumes using call queues with music on hold options, control of branded promotional messages and position announcements

CALL STATISTICS

Login to monitor where and when calls are being answered from a manager level, viewing departments and branches or specific agents

The key benefits of managing VoIP calls

EASY TO USE SOLUTION

The portal is very easy to use and makes light work of complex tasks, like adding users with a click

FULL SYSTEM CONTROL

A phenomenal 93% of the UK public recognise that 0800 Numbers are free to call thus increasing loyalty and retention

BECOME PROACTIVE

Benefit from quick and easy control of calls, determined by real-time call statistics

24/7 CALL MANAGEMENT

Login to the portal at any time from any web enabled device. Edit in seconds and save instantly

CONTROL AGENTS/DEPARTMENTS

Add, edit and save permissions against agents to effectively manage where and when calls are answered

SAVE TIME AND MONEY

IT and telecoms engineers are no longer an expense or required resource when using the online portal