There are currently no errors

Submit an Enquiry

Or speak to one of our telephony specialists on freephone 0800 774 7773

Thank you for your enquiry. One of our representatives will be in touch shortly to discuss your requirements further.
Oops! Something went wrong while submitting the form.
This is the default callout text that will sit at the bottom of the form like this...

Future-Proof Customer Service

Use cloud telephony to improve your business operations and create a true Contact Centre at minimal expense

Increase productivity and profitability for your organisation
We have over 1000 5 star reviews on trustpilot
chevron pointing down

Award Winning
Services

UK Based
Sales & Support

18,000+
Happy Customers

Dedicated
Account Management

Reduce Your Investment In Call Centre Technology

If you have multiple staff that are required to answer business calls, do you have the ability to connect them wherever they are – office, on-site or home based?

A hosted Contact Centre is cloud based and allows your staff to be active from any location. This is the ultimate solution for easy call management and flexible control of multi-site agents and remote workers. Once logged in to the system, they will be added to the “hunt” queue depending on your chosen configuration. Merging email, web chat and customer call backs with intelligent call routing, you can create a hosted contact centre at minimum expense; ideal for call centres of all sizes as well as businesses in rapid growth or with changing infrastructures

 Some benefits of Contact Centre technology include: 
  • Boost customer satisfaction through better first contact
  • Use cloud telephony to improve your business operations
  • Fewer data entry errors and lower average call handling time
  • Increasing productivity and profitability across your organisation
  • Improve collaboration between sales, marketing and customer service teams
  • Ultimate solution for easy call management and flexible control of multi-site agents
"Meeting your customer’s expectations, offering the highest levels of availability, reliability and security and seamless integration with your existing online CRM applications ultimately puts your business ahead of the game!"


Empowering your workforce to connect seamlessly in to the business, improving efficiency, boosting customer satisfaction, andreducing data entry errors with lower-than-average call handling time can only lead to more sales!

Telecoms World Contact Centre offers everything expected from an innovative platform including; Virtual Receptionist, Inbound Automated Call Distribution (ACD), Predictive Dialling, Payment Gateways, PCI Compliant Call Recording and comprehensive Call Centre reporting. We can also integrate the call centre with other applications in your environment, such as a CRM.


Speak to the team at Telecoms World now to find out more about a hosted Contact Centre. Our powerful cloud based call centre software is extremely flexible, quick to deploy and simple to use. Call our dedicated team on 0800 774 7772

Contact Us Today
Fill in the form below and one of our Contact Centre experts will be in touch Mon-Fri, 9-5.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Proud to work with leading UK businesses

trustpilot five stars icontick icon
Verified order. Truspilot

Amazing!

Just started a new business. We were looking for advice after finding Telecoms World Plc on Google. I used the call back system which was fantastic. Received a call from Sam in approx 20 seconds from inputting our number. He was very knowledgeable and friendly and not pushy in anyway. He delivered a 1st class service! We signed up on a basic package to try it out first. Sam said we would be set up within 24-48. We were working the same evening. The web interface very easy to use and we already love it. Really good company, would recommend!!!