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What are 03 Numbers?

February 22, 2018
by
Nicola Amis

Introduced in 2007, the 03 Number range that was launched by Ofcom and is charged at the same rate as an 01 or 02 local number. The local rate charge is applicable if the call is made from a UK landline and becomes a free call from a mobile phone (using inclusive minutes bundle).

 

Why have 03 numbers been introduced?

A survey polled by YouGov highlighted that 49% of mobile users were not aware of the costs to call 0844 numbers and
0871 numbers. In June 2014 the EU Consumer Rights Directive will govern the move to 034 and 037 numbers for fairer call charges for landline and mobile phone users.

 

How are calls to 03 numbers free from my mobile?

Mobile users are generally setup with a mobile rate plan which includes an 'inclusive minutes bundle’. The amount of minutes in a bundle can vary but include calls to 01 and 02 numbers. The 03 number range is now included in this band so are classed as a local rate number.

What is the cost to call 03 numbers from a PAY-AS-YOU-GO mobile without inclusive minutes?

Calls from a PAYG mobile phone will be charged at the local ‘basic rate’ which can depend on the provider. An example is Vodafone with a 30p per minute charge to any UK number starting 01, 02 or 03.

 

Are 0300 numbers just for charities?

The 0300 and 0303 numbers can only be given to charities in the UK. The same rates apply with calls from a UK landline 01 or 02 number at ‘basic rate’ and free from a mobile within the 'inclusive minutes bundle’.

 

Do 0300 and 0800 offer the same benefits to the caller?

Any number with the prefix 03 is included in mobile minute bundles; outside of bundles they are charged at local rate. Any number starting 0800 are always free to call.

 

Benefits of an 03 number?

Providing an 03 number will significantly boost calls from customers and gives your business a professional image. With more and more people doing away with the traditional landline, potential new customers will appreciate you providing them with a mobile friendly number to contact; enabling you to appeal to a wider audience, not just your local area.

 

How much does an 03 number cost a business?

Packages start from just £1.99 per month and we have a range of packages to suit your business needs. 
 

Are memorable 03 numbers available?

Yes. Our Platinum Package offers memorable numbers with repeat digits and, with our advanced Number Search tool, you’ll have access to over 250,000 available numbers on our database to choose from 0333 numbers or even 0345, 0371, 0370, 0344 are available to choose but 0300/0303 are specifically for charities: 


Should I switch from my 08 number to an 03 number?

  • Do you use an 087 or 084 number for customer care lines and complaints services?
  • Are a high volume of calls to your company from mobile phones?
  • Are you a registered charity?
  • Does it appeal to your business to have a mobile “Freephone” number for your target audience?
  • Do you provide a freephone number for sales and a different price point number for after sales?

 If you have answered YES to any of the above, then call one of our team now on 0800 774 7772