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Unified Communication Explained: What is UC&C?

September 23, 2020
by
Sam Lacchin

Many businesses across the UK have had to quickly adapt to a new working environment following COVID-19, with many people using multiple devices and applications to run their business. This has sparked a significant jump in how businesses review their current working procedures, identifying why future-proofing their systems and processes is so important if an emergency situation were to occur.

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What is Unified Communication?

Unified Communication and Collaboration (UC&C) provides users with a secure connection for all devices, linking them together in one, easy-to-use system. UC&C provides an improved user experience with flexible, digital applications wherever an internet connection is available. Chat, video call, file-share and screen-share all through a single interface.

How can this help me?

Unified Communication is no longer just available to large enterprises, small to mid-sized companies can also benefit from the latest Cloud PBX technology. The beauty of Cloud PBX is that there is no longer any need for a traditional fixed office setup, as all calls are directed to your mobile or desktop wherever a WiFi connection is available. This allows you to work seamlessly from numerous locations using several highly rated communication functions, and compatible with both iOS and Android devices.

Packaged with Telecoms World SIP Trunking enables businesses to make and receive high-quality outbound and inbound calls seamlessly via the cloud communications platform. Considerably reducing operating costs.

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Wildix WebRTC

Wildix is a 100% secure web-based UC&C system provider using WebRTC (Real-time Communication). Telecoms World is a Gold partner to Wildix, enabling us to provide the most secure and up-to-date telecom solutions for your business. Wildix’ business communication Cloud PBX can reduce communication costs by an average of 50% (sometimes up to 75%).

One interface, multiple communication functions

The Wildix next-generation, Unified Communication system has multiple functions including file transfer, SMS, shared phonebook, fax, contact centre, desktop sharing, statistics, video conference, mobility, localisation, calls and messaging. Increase your internal and external communication productivity effortlessly with low maintenance costs.

For more information on how you could benefit from Wildix Unified Communication, please call our team of experts on 0800 774 7772 or book a demo to experience first-hand exactly how the system works.