Telecoms World PLC
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INNOVATION LAB

We research and develop innovative products to enhance communication
for now and for the future

LONE WORKING

Manage your remote and lone workers safely and efficiently

Lone working is labelled many ways and simply means working in an environment other than the business workplace. This can include working from a home office for employees & contractors and/or working from any other imaginable environment (coffee shop, hotel, on-site, etc.) Although working in an office can mean handing in reports and communicating with colleagues without any delays, is heading to the office necessary anymore? How do you manage staff safety if they’re working at a site on their own?

With the huge choice of ways to stay connected by phone and internet to ensure that speed isn’t an issue, it is becoming more common for businesses to embrace remote workers. With the absence of a traditional office environment and hours has shown to increase efficiency and make employees more productive than ever. So being able to easily manage staff in the office and remotely, allowing remote workers to have the ability to log themselves in and out of the system, access files the same as office colleagues and join call groups - deciding when and where their calls are sent, makes managing your team a much simpler process.

Manage efficiency of remote workers

If you are a business dealing with multiple locations and home workers and looking to reduce your investment in expensive technology, Telecoms World have products to allow you to increase productivity whilst also reducing costs across everything you do. For remote workers who simply need the ability to work from home or on the road, we have the tools to allow them to log in to the system and work as if they were in the office. Calls can be routed to a landline or mobile phone so that staff off-site can still take calls and work as part of the team. This also broadens the areas you can employ staff; if commuting to single place of work isn’t an issue, then you can get the right candidate for the job even if they are the other side of the country!

Ensure the well-being of lone workers

For remote workers who need to visit sites and areas alone, how can you be aware where they are and manage their safety? We have created many bespoke products to manage various business requirements and can offer a solution which allows employees to call in to a specific number and enter their details to indicate where they are at what time. Then once they have finished they can call up to confirm they have left the location; allowing you to know they have left safely and are on to the next job!

FEATURES

  • Seamless employee integration
  • Intelligent call routing
  • Cloud hosted platform for resilience
  • Bespoke requirements catered for

BENEFITS

  • Enhance worker safety
  • Increased productivity
  • Reduced office overheads
  • Access to national skilled employees