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Call Routing enables you to capture all of your business calls from anywhere, on any device, 24/7. Control where calls to your business phone number is diverted to, based on the time of day and to multiple mobiles or landline phones. Also control the number of rings before stepping to the 2nd or 3rd target. Never miss a business call!
Have you thought about a contingency if you ever need to divert business calls at any point? By investing in a Business Inbound Number, you can set up a Call Routing plan and save time, money and credibility in the future, should anything unforeseen happen. This is also a great service to use during holiday periods.
Using our online control panel, you have complete control over your Call Routing to be customised to best suit you, your business and how you want your customers to be handled. We have developed an intelligent Call Routing service that enables you to capture all of your calls from anywhere, on any device, 24/7.
This will set the system to recognise that calls made to your business number will divert to your target number (landline or mobile number) during your operational business hours. Once settings have been configured for your 'in-hours', choose where you would like to divert calls to 'outside of working hours. If your calls are not set to be answered outside working hours then voicemail to email is activated, meaning that calls are captured and opportunities are not missed.
Call Routing enables you to capture all of your business calls from anywhere, on any device, 24/7. From your dashboard, you can control where calls to your business phone number is diverted to, based on the time of day and can also capture unanswered calls in real-time. Call forwarding is available to multiple mobiles or landline phones, where you can control the number of rings before stepping to the 2nd or 3rd target. Never miss a business call!
Capture incoming business calls on multiple mobiles. This can be completed in your online account under "number management" where you can specify the time of day for forwarding incoming calls and to which number/s you want to forward them to. Then as soon as callers dial your business landline number, it will ring on your mobile. If you cannot answer the call, you can either divert to another number or send the call to voicemail, which is then emailed to you.
