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Award winning hosted call management

It's amazing to think that even after all the advances in communication technology, a phone is still the number one generator of sales for 98% of businesses. So rather than trying to replace the phone, we developed ways of enhancing it. Introducing our hosted call management services.

Call Routing

Call Routing

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Web based call management allows you to configure where and when your incoming calls are answered. Route calls to any UK landline or mobile

IVR Solutions

IVR Solutions

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Press 1 for more Sales, Press 2 for improved Customer Service. Greet callers and manage their routing using touchtone technology

Call Recording

Call Recording

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Deliver the best service to your customer by recording calls and handling agreements and disputes quickly and effectively

Call Queuing

Call Queuing

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Manage high call volume with our hosted Call Queuing. Play position prompts, promotional messages and hold music

Call Analytics

Call Analytics

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Understand call trends from new and existing clients to best manage missed calls, staffing levels and call overflow

Fax to Email

Fax to Email

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Remove the old fax machine in the corner and replace it with your business email. This product simply brings faxing to the 21st Century

Contact Centre

Contact Centre

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Our hosted platform provides management of your incoming calls. This also includes visibility and control of agents no matter where they are based

PCI DSS

PCI DSS

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Our hosted platform provides management of your incoming calls. This also includes visibility and control of agents no matter where they are based

Conference Calls

Conference Calls

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We provide a service which allows you to choose your own number and create bespoke conference calls using your telephone keypad