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Browser Calling

Turn website visitors into clients using the latest WebRTC technology

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Book a demo or call us on Freephone 0800 043 3146
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Wildix ‘Kite’ adds an efficient sales and marketing tool to your website

Help your Website Visitors Communicate with your Agents

Wildix ‘Kite’ adds an efficient sales and marketing tool to your website by allowing visitors to communicate with your company agents via a simple widget that can sit on all, or specific pages of your website. The latest Browser Calling (WebRTC) technology allows web visitors to chat, video call, activate screen and file sharing with your company agents to help improve customer service and sales.

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Take Advantage of the Latest WebRTC Browser Calling

Wildix Browser Calling - Chat makes it is easy to instantly communicate with customers
Chat
Chat makes it is easy to instantly communicate with customers on your website who require information
Speak with your customers online through their computer.
Audio
Speak with your customers online through their computer. Just like making a call, but without a phone
Wilidix Browser Calling - Option to switch to a video call with your online visitorsSpeak with your customers online through their computer.
Video
There's also the option to switch to a video call with your online visitors for a superior customer experience
Wilidix Browser Calling - Share screens with web visitors to offer enhanced support
Screen Share
Share screens with web visitors to offer enhanced support, secure a sale or offer after-sales assistance
Wilidix Browser Calling - Transfer and share files and documents with web visitors
File Share
Transfer and share files and documents with web visitors to improve customer service efficiency
Wilidix Browser Calling - Choose if an external user must provide their contact details
Authorisation
Choose if an external user must provide their contact details or can skip this step for Browser Calling
Wilidix Browser Calling - Decide what agent information to display on Kite
Agent Visibility
Decide which information to display on Kite i.e an agent’s personal image, availability or location
Wilidix Browser Calling - Option to show the widget on all web-pages along
Choice of Display
Option to show the widget on all web-pages along with instant call buttons for particular departments

Browser-Based Calling and Communication at your Fingertips

Convert more website visitors in to customers as they browse your website and are in buying mode.
From the moment that a chat, call, video is clicked, an automated call is made to your company agent.
Perfect for desktop, tablet and mobile. The Browser Calling widget is available on all types of device.
Once activated by the web visitor, the widget remains open while the customer navigates the website.
Download our 2019/20 guide to Wildix
Communicate with clients and staff using the latest technology

Unified Communications and Collaboration (UC&C) is the architecture that allows you to call, email, chat, share your screen, send documents, make video calls and more…all from a single interface.

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Download our 2019/20 guide to Wildix

UK's Leading Cloud PBX System Provider

With the Kite widget, a web visitor can just open a webpage, see if any operators are available and have direct access to the information they need, wherever they are, from any device. It has really increased engagement with our customers and conversion rate!
The Wildix BYOD Application has been integral to our business. With many office-based, remote and field-based workers in our business, we can communicate with everyone like they are in the office. We can see their geo-location and know their availability in an instant.
Our goal was to operate with a more advanced and innovative phone system for our business. With Wildix Cloud PBX, we can unify calling, emailing, chat, screen-share, sending documents, video calls and so much more, wherever our employees are working - office, remotely, another location and from any device.
We were looking to offer an innovative service to communicate better with our staff and clients. An online SMS gateway is a great web-based platform that our business can use to send text messages to employees and for sending mass SMS marketing campaigns.
Everything is perfect and we definitely recommend Telecoms World. Very helpful and customer-focused. Do not hesitate if you want to choose them for your business' solutions.

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