Outbound Calls - Carrier Pre Selection

Feature and Benefits

Carrier Pre-Selection (CPS) allows you to choose which telecommunications provider you want to carry your voice calls.

There is no inconvenience involved with CPS, no autodiallers, manual prefixing or PBX reprogramming; you keep your existing phone numbers and continue to make calls as usual.

Carrier Pre-Selection uses network access technology, so traffic originating from your site will be routed directly to your chosen network with no need for prefix codes.

The "selection" of the preferred provider is done automatically at point of entry (the local exchange) to the public voice network.

BT will still own, run and bill for the physical phone line. Your phone number will remain the same and you will simply receive a separate bill from Westlake instead of BT (for calls).

Telecoms World have been offering telecoms solutions to the business community for the last 5 years and in that time have we have retained thousands of customers ranging from the one man business to large corporations including various National Health Trusts, police departments, local councils and other nationally recognised companies.

We are an independent telecommunications company with the sole aim of providing cost beneficial telephone services to our customers. Providing services to reduce your costs, saving up to 55% on calls and 27% on line rentals compared with BT™.

Telecoms World have been offering telecoms solutions to the business community for the last 5 years and in that time have we have retained thousands of customers ranging from the one man business to large corporations including various National Health Trusts, police departments, local councils and other nationally recognised companies.

We are an independent telecommunications company with the sole aim of providing cost beneficial telephone services to our customers. Providing services to reduce your costs, saving up to 55% on calls and 27% on line rentals compared with BT™.

We pride ourselves on having a service level that is amongst the highest in the telecoms industry.

Our service call centre, service agents, customer service team and accounts department are based solely in the UK and are staffed with experienced professionals. We also use the BT Openreach™ network and engineers to offer our customers the highest quality product. Staff training is at the core of staff efficiency and all our staff are trained to the highest level, which enables us to deal with your enquiries speedily and competently.

We aim to answer your phone call to us within five rings, respond to your letters within 48 hours and emails within 24 hours.

Customer satisfaction is essential for any company to thrive and we know by what our customers tell us that we are succeeding.