Individual Call Solutions

Summary:
Web based control for instant changes. Divert on busy or no answer. Divert to alternate numbers. Time of day routing.Voicemail to email for those unanswered calls. Voicemail to email for out of hours calls. Generic Voicemail messages for unanswered calls and out of hours calls. Change your receiving numbers instantly.

Features:
Web Management, Time / Date Plan, Divert Plan, Voicemail to Email, Divert to Mobile or Landline.

Summary:
Automated call distribution. Divert on busy or no answer to alternate telephone numbers and/or voice mail. Control the amount of rings before the calls are diverted. Bespoke voicemail to email messages for in and out of office hours. Set an alternate number and or voicemail to email for outside office hours. Set your hours of business. Web management for all aspects of the Call Manager. Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options.

Features:
Web Management, Time / Date Plan, Divert Plan, Voicemail to Email, Virtual Receptionist

Summary:
Divert on busy or no answer, control the amount of rings before diversion, voicemail to email messages, set your hours of business and much more...

Features:
Time / Date Plan, Divert Plan, Voicemail To Email. No web based control.

Summary:
Net Planner - new product.

Features:
Web Management, Divert Plan, Voicemail to Email, 3 timezones settings per day, two out of hours numbers

Summary:
The Call Director package includes: Bespoke voicemail to email messages for in and out of office hours . Set an alternate number and or voicemail to email for outside office hours. Set your hours of business. Web management for all aspects of the Call Director . Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options . Queue unlimited calls at network level.

Features:
Web Management, Time / Date Plan, Voicemail to Email, Virtual Receptionist, Call Queue,

Summary:
Advanced call queue system

Features:
Web Management, Time / Date Plan, Voicemail to Email, Call Queue size,choice of hold music, set campaign linage,apology interval time, view call count

Summary:
Comprehensive live call statistics. Updated every 15 minutes. How many calls, answered, missed, engaged etc. How long to answer. View individual call details. See where your calls come from - post code, town, county, std code. Many other reports available.

Features:
Real time call statistics

Summary:
Comprehensive live call statistics with full CLI presentation for inbound calls

Features:
Real time call statistics, with the full CLI of inbound call

Summary:
Audio presentation and connect to target

Features:
this service plays a welcome promotional message to callers prior to diverting to target

Summary:
Hosted audio – end user access for updates

Features:
Enables you to update the recording via dial up service, when ever you have new update for your customers

Summary:
Hosted audio – no end user access

Features:
callers will hear your professionally recorded message, and then call disconnects, 99 callers can hear the message, at the same time

Summary:
Follow me service to 3 consecutive target numbers – pin access controlled

Features:
Calls to your number are automatically directed to up to three destinations, for example; your office, mobile or home. You can re-direct your calls remotely, whenever and wherever you are, using a unique access PIN

Summary:
This is an option to deliver voicemail to an Audio Server with enhanced storage and search facilities .

Features:
In conjunction with net planner, will store voicemail to email, wav files to secure Audio server.

Summary:
Inbound call recording sent as a .wav file to a nominated email address

Features:
In conjunction with net planner, will record all inbound calls, and send a wav file, of the recording, to dedicated email address

Summary:
Inbound call recording stored on an Audio Server with enhanced storage and search facilities.

Features:
In conjunction with net planner, will record all inbound calls, and send a wav file, to secure audio server.

Summary:
Configure your own out of hours, busy and Call Whisper announcements via a dedicated telephone number. Alternately, professional recordings can be arranged.

Features:
In conjunction with the net planner, have clients hear your own personnal welcome messager, busy message, and out of hours message

Summary:
Call Whisper will announce the call letting you know which telephone number, advert or reference the caller is responding to.

Features:
In conjunction with net planner, pre-announces call to end user,before call connects to client,

Summary:
Mid Call transfer gives you the ability to forward and/or announce the call to another number without using another telephone line.

Features:
when using a net planner,Simply press the # key on your phone to transfer a client to a different telephone number anywhere in the UK

Summary:
Net Planner with dialled number display

Features:

Summary:
Network hosted call record solution. 2p per minute surcharge on calls recorded and a 4p per minute surcharge on call recorded on demand or by percentage.

Features:
Record all calls, by percentage or on demand.