Individual Call Solutions

Summary:
Web based control for instant changes. Divert on busy or no answer. Divert to alternate numbers. Time of day routing. Voicemail to email for those unanswered calls. Voicemail to email for out of hours calls. Generic Voicemail messages for unanswered calls and out of hours calls. Change your receiving numbers instantly.

Features:
Web Management, Time / Date Plan, Divert Plan, Voicemail to Email, Divert to Mobile or Landline.

Summary:
Automated call distribution. Divert on busy or no answer to alternate telephone numbers and/or voice mail. Control the amount of rings before the calls are diverted. Bespoke voicemail to email messages for in and out of office hours. Set an alternate number and or voicemail to email for outside office hours. Set your hours of business. Web management for all aspects of the Call Manager. Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options.

Features:
Web Management, Time / Date Plan, Divert Plan, Voicemail to Email, Virtual Receptionist

Summary:
Net Planner - new product.

Features:
Web Management, Divert Plan, Voicemail to Email, Call Queue

Summary:
The Call Director package includes: Bespoke voicemail to email messages for in and out of office hours . Set an alternate number and or voicemail to email for outside office hours. Set your hours of business. Web management for all aspects of the Call Director . Virtual receptionist giving audio and call control via voice prompts to a maximum of ten options . Queue unlimited calls at network level.

Features:
Web Management, Time / Date Plan, Voicemail to Email, Virtual Receptionist, Call Queue,

Summary:
Divert on busy or no answer, control the amount of rings before diversion, voicemail to email messages, set your hours of business and much more...

Features:
Time / Date Plan, Divert Plan, Voicemail To Email. No web based control.

Summary:
Comprehensive live call statistics. Updated every 15 minutes. How many calls, answered, missed, engaged etc. How long to answer. View individual call details. See where your calls come from - post code, town, county, std code. Many other reports available.

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Real time call statistics

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Comprehensive live call statistics with full CLI presentation for inbound calls

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Maps calls to designated targets based on the STD code

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Advanced call queue system

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Audio presentation and connect to target

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Hosted audio – end user access for updates

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Hosted audio – no end user access

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Follow me service to 3 consecutive target numbers – pin access controlled

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This is an option to deliver voicemail to an Audio Server with enhanced storage and search facilities .

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Inbound call recording sent as a .wav file to a nominated email address

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Inbound call recording stored on an Audio Server with enhanced storage and search facilities.

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Configure your own out of hours, busy and Call Whisper announcements via a dedicated telephone number. Alternately, professional recordings can be arranged.

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Call Whisper will announce the call letting you know which telephone number, advert or reference the caller is responding to.

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Mid Call transfer gives you the ability to forward and/or announce the call to another number without using another telephone line.

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audio intro with auto cut off after 20 minutes

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mid call transfer on call manager

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bespoke zone plan for Robins and Day

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Summary:
national rate number from ireland £10.00 per month 1ppm charge at all times

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