-Call Planner

-Call Manager

-Call Director

-Net Planner

-Vision

-Individual Solutions

-Additional Pricing

-Compare Plans

-Call Record

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Telecoms World have developed a unique Portfolio of Smart Call Handling products and Live Call information products that will cater for your every need when it comes to inbound call handling, call solutions and call management information.

  • Monitor your call statistics with Vision, our detailed call information solution, updated every 15 minutes.
  • Control where your calls go and when with Call Planner, time of day routing, voicemail to email, divert on busy and much more.
  • Route your calls professionally to the correct department using our Call Manager solution.
  • Perhaps you need to record your calls using our Net Planner solution or queue your calls using our Call Director solution.

For more information on our products please select from the menu.


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Feature of our Smart Call Handling products

Call Planner Net Planner Call Manager Call Director Online management
Online Management Online Management Online Management Online Management Search online for comprehensive call data and information
Divert to 3 alternate numbers on busy or no replt Divert to 3 alternate numbers on busy or no replt Divert to 3 alternate numbers on busy or no replt Divert to a landline View 100's of reports in an easy to view format
Divert to landline Divert to landline Divert to landline Queue calls at network level without tying up phone lines Download reports to use in 3rd party applications
Divert to a mobile Divert to a mobile Divert to a mobile Monitor your queued calls with built in alerts  
Route calls by time of day and out of hours Divert to international destinations Interactive Voice Response Queue your calls to an alternate number outside of office hours  
Voicemail messages are emailed to you Route calls by time of day and out of hours Bespoke annoucements recorded by a proffesional broadcaster Bespoke annoucements recorded by a proffesional broadcaster  
Control the ring time between diverts Set up 3 time zones for time odf day routing Route calls by time of day and out of hours Interactive Voice Response  
Disaster recovery with online control Voicemail messages are emailed to you Voicemail messages are emailed to you Voicemail messages are emailed to you  
  Your voicemail messages are stored online Control the ring time between diverts Your voicemail messages are stored online  
  Control the ring time between diverts Disaster recovery with online control Disaster recovery with online control  
  Disaster recovery with online control   Record your calls  
  Record your calls   Network whisper informs you as to the number called  
  Network whisper informs you as to the number called   Transfer calls without using an extra phone line  
  Transfer calls without using an extra phone line      


Call us free on 0800 043 0800 or email us on: sales@telecomsworldplc.co.uk

Telecoms World Plc is a licensed telecoms operator regulated by Ofcom