Web based management facility that gives you access to unlimited moves and changes via the internet in real time.

You can set your hours of business and control where your calls go during this period and afterwards.

Control where your calls go when unanswered or busy. You can divert your calls to two alternative numbers or to voice mail. You can also divert to a mobile phone. You can set the amount of seconds the call rings for before sending it to an alternative number. You can change the receiving numbers through the web management control panel. All changes are instant.

This is used in conjunction with your Divert Plan and your Time of Day Plan. At times specified by you in the time of day plan and your Divert Plan your call can be answered by the voice mail system. These calls will then be emailed to you as a .wav file that can be listened to in media player or similar.

When a caller rings they will hear a welcome or promotional message recorded by a professional broadcaster. A menu of up to ten follow with the caller asked to choose the appropriate department via their telephone keypad. The best way to illustrate how Select Virtual Receptionist works is to use an example:

"Thank you for calling (Company Name).
Using your telephone keypad please select one of the following 4 options.
Please dial 1 for sales, 2 for accounts, 3 for customer services and 4 for general enquiries."

You can control all the parameters within the Virtual Receptionist by using the web management tools.