Tel: 0800 043 0800 | E-mail: sales@telecomsworldplc.co.uk

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Summary:
This Tariff is designed for companies that would prefer to keep their line rental with BT

Features:
Low call rates. BT will bill you for your line rental

Call Director in Brief

Your issue: You want an online call management solution that lets me have complete flexibility over your IVR and call queuing.

Our solution: Call Director is more advanced than Call Planner or Call Manager. This sophisticated call handling package queues calls in the Telecoms World network to ensure clients never receive an engaged tone. Read more >

Connection Fee	£99.99
Monthly Rental	£79.99
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Add the 'Call Director' to your number

Features for this web based divert plan are shown below:

	Interactive voice reponse Callers respond to a welcome message asking them to choose a department using their keypad			Time/Date plan Use this facility to set how your calls are handled during and after your set hours of business
	Online management Web based control for moves and changes in real time from any pc			Voicemail to email A generic voicemail to email message for in and out of office hours
	Music on hold Music and apology announcements whilst on hold			Out of hours queuing Queue calls to an alternate number outside your set hours of business
	Call queue queue upto 100 calls to each department			Call record* Option to record calls
	Queue monitor Manage queue levels with built in alerts			Mid call transfer* Transfer calls between departments without using extra phone lines
	Configurable announcements Bespoke announcements can be configured during the service setup			Disaster recovery The call planner is hosted online allowing you to divert to another number if a line has gone down

Call us free on 0800 043 0800 or email us on: sales@telecomsworldplc.co.uk

Telecoms World Plc is a licensed telecoms operator regulated by Ofcom

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